Overview

Pharo Foundation is a mission-driven, impact-oriented organisation that designs, funds, and operates economic development programmes to achieve its vision of a vibrant, productive, and self-reliant Africa.

The Foundation drives its impact through two key approaches:

Pharo Development is our non-profit arm, investing in public goods and development projects with the aim of making an impact in our three mission areas: Education, Water and Economic Productivity.

Pharo Ventures is our for-profit, patient-capital investment vehicle thriving to make impactful investments into critical value chains and aiming to capture value in Africa.

Pharo Foundation is actively building its portfolio in Rwanda and is committed to expanding our footprint to positively impact the country. To date, we have successfully launched Pharo School Kigali and a Teacher Capacity Building program to enhance quality and access to education for pre-primary and primary school students.

We are a diverse, multicultural, and passionate organisation, with over 700 employees in Ethiopia, Kenya, Rwanda, and Somaliland. Our headquarters are in Nairobi, Kenya, and we have a liaison office in London, UK.

Opportunity

The People & Culture Officer supports the effective delivery of HR services across Pharo Foundation’s programs, school and offices in Rwanda. The role provides operational HR support in recruitment, onboarding, employee relations, performance management, HR data administration, and the implementation of P&C policies and initiatives. The P&C Officer ensures a positive employee experience and contributes to building a strong organizational culture aligned with Pharo Foundation’s values.

Key Relationships

Role: People & Culture Officer

Location: Kigali, Rwanda

Report to: People & Culture Manager

Contract Type: Full time

Functional relationships:

• Finance Officer
• Operations Officer
• School principal
• Teachers

Duties and Responsibilities

A. Recruitment & Selection

• Support the full recruitment cycle, including job posting, shortlisting, coordinating interviews, and preparing interview documentation.
• Conduct reference checks and ensure proper recruitment documentation is filed.
• Maintain an updated talent pool and support outreach for high-quality candidates.

B. Onboarding & Offboarding

• Organize and facilitate new employee orientations and induction programs.
• Prepare onboarding materials, employment contracts, and welcome packages.
• Coordinate offboarding processes including exit interviews, clearance, and final documentation.

C. HR Administration & Data Management

• Maintain accurate and up-to-date personnel files, HRIS data, attendance records, and leave management systems.
• Prepare routine HR reports for the P&C Manager and management team.
• Support payroll preparation by collecting and verifying HR-related information.

D. Employee Relations & Welfare

• Provide timely support to employees on HR policies, procedures, and benefits.
• Assist in addressing staff concerns, conflict resolution, and promoting a respectful and inclusive workplace.
• Organize employee engagement and wellness initiatives.

E. Performance Management Support

• Support the implementation of the Foundation’s performance management system.
• Track performance appraisals, probation reviews, and staff development plans.
• Assist managers in documenting performance conversations and improvement plans.

F. Training & Development

• Coordinate staff training programs, workshops, and professional development activities.
• Maintain training records and support evaluations of learning initiatives.
• Support skills-building and culture-strengthening activities within the organization.

G. Policy Implementation & Compliance

• Ensure compliance with organizational P&C policies and local labour laws.
• Assist in reviewing and updating HR policies and SOPs as guided by the P&C Manager.
• Support audits and compliance checks for P&C processes.

H. P&C Projects & Organizational Culture

• Contribute to P&C initiatives such as diversity and inclusion programs, staff surveys, and culture development initiatives.
• Support the P&C Manager in implementing organizational change and improvement projects.

Qualifications and Requirements

• Bachelor’s degree in human resources management, Business Administration, Organizational Development, or a related field.
• 2–4 years of experience in HR/P&C roles, preferably in an NGO, education sector, or international development organization.
• Experience with HRIS systems and recruitment tools is an added advantage.
• Strong understanding of HR best practices, labour laws, and employee relations management.
• Proficiency in MS Office Suite and HR systems (Payspace and PeopleHum).
• Experience in organizing training and managing HR documentation.
• Strong interpersonal and communication skills.
• High levels of confidentiality, integrity, and professionalism.
• Ability to work independently while being a strong team player.
• Organized, detail-oriented, and able to manage multiple priorities.

Personal attributes

• Ethical judgment and confidentiality
• Problem-solving and critical thinking
• Cultural sensitivity and adaptability
• Customer service orientation
• Strong organizational and time management skills
• Collaboration and relationship-building

• Support the full recruitment cycle, including job posting, shortlisting, coordinating interviews, and preparing interview documentation.
• Conduct reference checks and ensure proper recruitment documentation is filed.
• Maintain an updated talent pool and support outreach for high-quality candidates.
• Organize and facilitate new employee orientations and induction programs.
• Prepare onboarding materials, employment contracts, and welcome packages.
• Coordinate offboarding processes including exit interviews, clearance, and final documentation.
• Maintain accurate and up-to-date personnel files, HRIS data, attendance records, and leave management systems.
• Prepare routine HR reports for the P&C Manager and management team.
• Support payroll preparation by collecting and verifying HR-related information.
• Provide timely support to employees on HR policies, procedures, and benefits.
• Assist in addressing staff concerns, conflict resolution, and promoting a respectful and inclusive workplace.
• Organize employee engagement and wellness initiatives.
• Support the implementation of the Foundation’s performance management system.
• Track performance appraisals, probation reviews, and staff development plans.
• Assist managers in documenting performance conversations and improvement plans.
• Coordinate staff training programs, workshops, and professional development activities.
• Maintain training records and support evaluations of learning initiatives.
• Support skills-building and culture-strengthening activities within the organization.
• Ensure compliance with organizational P&C policies and local labour laws.
• Assist in reviewing and updating HR policies and SOPs as guided by the P&C Manager.
• Support audits and compliance checks for P&C processes.
• Contribute to P&C initiatives such as diversity and inclusion programs, staff surveys, and culture development initiatives.
• Support the P&C Manager in implementing organizational change and improvement projects.

• Strong interpersonal and communication skills.
• High levels of confidentiality, integrity, and professionalism.
• Ability to work independently while being a strong team player.
• Organized, detail-oriented, and able to manage multiple priorities.
• Ethical judgment and confidentiality
• Problem-solving and critical thinking
• Cultural sensitivity and adaptability
• Customer service orientation
• Strong organizational and time management skills
• Collaboration and relationship-building

• Bachelor’s degree in human resources management, Business Administration, Organizational Development, or a related field.
• Experience with HRIS systems and recruitment tools is an added advantage.
• Strong understanding of HR best practices, labour laws, and employee relations management.
• Proficiency in MS Office Suite and HR systems (Payspace and PeopleHum).
• Experience in organizing training and managing HR documentation.