Relationship Manager - Business Banking job at I&M Bank Limited
Website :
601 Days Ago
Linkedid Twitter Share on facebook
Relationship Manager - Business Banking job at I&M Bank Limited

Vacancy title:
Relationship Manager - Business Banking

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

I&M Bank Limited

Deadline of this Job:
08 October 2022  

Duty Station:
Within Rwanda , Kigali , East Africa

Date Posted: Tuesday, September 27, 2022 , Base Salary: Not Disclosed

Similar Jobs in Rwanda
Learn more about I&M Bank Limited
I&M Bank Limited jobs in Rwanda

Relationship Manager - Business Banking
Human Resources · Kigali, Kigali
Position: Relationship Manager
Department: Business Banking unit
Reports To: Head of Business Banking

Job purpose:
To drive, support and coordinate the performance of the allocated portfolio to achieve its sales, targets, wallet share and ensure consistent business growth and profitability; to sell, cross/ up sell and excellent delivery of the Bank’s products and services whilst building long term profitable customer relationships.

ey deliverables for this role are:
• Constantly monitor the existing credit portfolio of loan accounts to maintain them as performing assets
• Accountable and responsible for the delivery of set targets for deposits, risk assets, transactions and revenue and the effective management of Customers.
• Continually seek new opportunities to market services and bring in new customers by thoroughly understanding the marketing and economic environment.
• Track and maintain allocated performance records including call reports, deposits, risk assets, incomes, and all relevant performance indicators on a daily, weekly, monthly, quarterly, and annual basis including timely submissions as when due by the supervisor and relevant senior bank staff.
• Advice/update customers on all tariffs, policies, procedures and any other changes to products or accounts.
• Put in place on annual basis, an approved target market document with complete information on customer segmentation, target names, products, services, revenues, and profitability.
• Responsible for driving up the credit portfolio and overall cross-selling of various bank products.
• Supervising the origination, negotiation, structuring and monitoring of credit facilities.
• Ensure all overdraft and facilities are current and all credit transactions are duly approved per policy within acceptable TAT.
• Share knowledge and best practice with team members including sales staff in branches.
• Advice/update customers on all tariffs, policies, procedures and any other changes to products or accounts.
• Own customer complaints and resolution process in portfolio and collect all past due obligations.
• Any other related duties that may be assigned from time to time

Knowledge, Skills and Experience Required:
• A University degree in Business Administration or related courses.
• Minimum of 3 years’ experience in lending or similar environment, preferably in a relationship management role in a financial institution.
• Ability to plan, organize, monitor, and evaluate business performance in relation to set objectives.
• Sound knowledge and proven experience in credit operations.
• Strategic and a creative thinker.
• Bank or relevant operations, sales, and relationship management experience
• Ability to coach and train staff under supervision.

Job Experience: No Requirements

Work Hours: 8

Level of Education:
Bachelor Degree

Job application procedure
Interested and Qualified, Click Here To Apply

All Jobs


Job Info
Job Category: Accounting/ Finance jobs in Rwanda
Job Type: Full-time
Deadline of this Job: 08 October 2022
Duty Station: Rwanda
Posted: 27-09-2022
No of Jobs: 1
Start Publishing: 27-09-2022
Stop Publishing (Put date of 2030): 27-09-2056
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.