Request for Proposals For Development and Maintenance of the Customer Management System for Rural Water Supply Services At Water For People
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Request for Proposals For Development and Maintenance of the Customer Management System for Rural Water Supply Services
Water For People (WFP) is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

Request For Proposals
Reference: Wfp/Ltr/792/2022
Background
With funding from USAID, Water For People is implementing the Isoko y’Ubuzima project to improve water, sanitation, and hygiene (WASH) governance, increase access to drinking water, and improve access to sanitation and hygiene products and services.

Purpose
Water For People invites experienced IT firms/consultants to apply for the development of a “Customer Management System for Rural Water Supply Services (CMS-RWSS)” to be used by private operators under Rwanda Utilities Regulatory Authority (RURA) management for effective billing, revenue collection, reporting, and customer database management. The system is expected to contribute to the reduction of non-revenue water in rural water supply, especially commercial losses.
Eligible bidders must be a consultant/firm registered in Rwanda or in a joint venture with a company registered in Rwanda. The bidder must present a bid security certificate equivalent to 2% of the total bid amount and the successful bidder must present a performance guarantee of 20% from a licensed financial institution before signing the contract.

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Submission Procedure
A pre-bid meeting is to be held on October 14, 2022, at 14:00 at Water For People’s office in Kacyiru, KG 7 Avenue. Please forward any clarifications or queries 48 hours prior to the pre-bid meeting through the procurement email, (rwanda@waterforpeople.org). The technical team shall be available to respond to all queries.

All submissions must be submitted via Water For People’s procurement mailbox using the email address, rwanda@waterforpeople.org on or before October 31, 2022, 4:00 p.m. Central Africa Time (Rwandan time). Late and hard copy proposals shall be rejected. Complete RFP is here attached.
Done at Kigali on 30th September 2022
Eugene Dusingizumuremyi
Country Director
Attachment

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Job Info
Job Category: Tenders in Rwanda
Job Type: Full-time
Deadline of this Job: 31 October 2022.
Duty Station: Rwanda
Posted: 01-10-2022
No of Jobs: 1
Start Publishing: 01-10-2022
Stop Publishing (Put date of 2030): 01-10-2056
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