Request for Proposals for M&E Consultancy Tender at TechnoServe

Reference No.: RQ10149 

Date Published: 06/19/2026 

Due Date for Responses: 07/03/2026 

Background 

TechnoServe is working with a major bilateral donor to design and implement a multi-year program that aims to break the cycle of vulnerability, poverty, and gender inequality in some of Rwanda’s poorest and environmentally fragile districts in the Western and Southern Provinces. The program is using a market systems approach to catalyze systemic changes that result in sustainable, increased incomes for tens of thousands of poor people, particularly women, living in Western and Southern Rwanda. ReGenerate Rwanda applies an environmentally sustainable/regenerative business lens to reduce economic, environmental, and social barriers that keep poor women, youth, and men trapped in poverty and unlock opportunities for their full engagement and benefit from economic opportunities. To achieve its objective, ReGenerate Rwanda is working in close partnership with a diverse range of market actors to support a portfolio of interventions within priority sectors or cross-cutting market functions. 

Scope of Work 

The purpose of this assessment is to evaluate the sustainability and long-term market-viability of the agent model implemented under the ReGenerate Rwanda Program, as a mechanism to drive off-farm employment. In addition, the assessment will explore broader systemic changes influenced by the program by incorporating perspectives from non-program market actors to determine whether the program has contributed to wider market awareness, behavioral changes, improved access to services, or spillover effects within the target communities. Findings from the assessment will generate evidence-based recommendations to improve program performance and inform strategic decision-making for future implementation and scale-up of the program. 

To assess the sustainability of the agent model as a mechanism to drive off-farm employment, and gather early evidence that explores the market incentives and conditions required for the agent model to function. This assignment will also examine broader spillover effects among non-program market actors in order to explore changes to underlying market systems and to identify strengths, gaps, and opportunities for improving program performance. 

Specific objectives 

Assess the Agent experience 

• Examine the structure and operational functionality of the current agent model; 
• Assess agent recruitment, onboarding, training, supervision, incentives, and performance management systems; Evaluate agent capacity, competency, motivation, and service delivery effectiveness; 
• Identify operational bottlenecks, gaps, and risks affecting agent performance; 
• Assess geographic coverage and accessibility of agents to beneficiaries; 
• Explore the economic and operational conditions under which the agent model is a profitable and desirable livelihood; under which conditions is it not; 
• Examine sustainability and scalability of the model 

Assess private sector incentives 

Examine and evaluate the private sector incentives that underpin the agent model, and the extent to which they have held up across the program’s partners 

Explore the economic and operational conditions under which private sector incentives hold, under which conditions they do not; Capture and assess any early evidence of crowding among non-program market actors. What are the factors that are influencing decisions to crowd in 

Identify risks to the sustainability of the agent model 

Provide Recommendations 

• Recommend improvements to strengthen the agent model; 
• Provide practical recommendations for scaling and sustainability. 

Scope of Work and Methodology 

The consultant is expected to propose a mixed-methods methodology combining qualitative and quantitative approaches. The methodology should include: 

• Sampling design and sample size; 
• Data collection procedures; 
• Gender & youth inclusion considerations; 
• Geographic coverage; 
• Data quality assurance measures; 
• Ethical considerations, data protection and confidentiality. 

Inception Phase 

Review relevant program documents and existing data; 

Hold inception meetings with the ReGenerate Rwanda Program team; 

Develop and submit an inception report including: Methodology; sampling strategy; data collection tools and work plan and timeline. 

Data Collection 

• The consultant shall conduct both qualitative and quantitative assessments: 
• Agents (both for partners and non-partners); 
• Market actors (both partners and non-partners) 

Data Collection Methods 

• Review of existing program data; 
• Key Informant Interviews (KIIs); 

Data Analysis 

• Analyze quantitative and qualitative findings; 
• Triangulate data from multiple sources; 
• Identify patterns, challenges, opportunities, and lessons learned; 
• Generate practical and evidence-based recommendations. 

Validation and Reporting 

• Present preliminary findings to the ReGenerate Rwanda Program; 
• Facilitate a validation meeting; 
• Incorporate program feedback into the final report. 

Key Assessment Questions 

The assessment should respond to, among others, the following questions: 

Agent Experience 

How effective are the current recruitment, onboarding, training, supervision, and performance management systems in enabling agents to deliver quality services? 

What factors influence agent capacity, motivation, retention, and overall performance, and how do these affect service delivery outcomes? 

What operational, financial, and logistical challenges do agents face, and how do these challenges impact their productivity and effectiveness? 

Under what operational conditions is the agent model sustainable, scalable, and a profitable livelihood opportunity for agents?

Private Sector Incentives 

What incentives motivate private sector partners to participate in and support the agent model? 

Under what market, and operational conditions do private sector incentives remain strong, and under what conditions do they fail? To what extent is there evidence of crowding-in by non-program market actors, and what factors influence their decision to adopt or invest in the agent model? 

What risks and opportunities affect the long-term sustainability and scalability of private sector engagement in the agent model?

Deliverables 

The consultant is expected to complete and submit the following deliverables within 3 months from the date of contract signing

Deliverable Description 

• Inception Report Detailed methodology, sampling plan, and work plan 
• Data Collection Tools Survey questionnaires, interview guides, etc. 
• Preliminary Findings Presentation Initial findings and emerging recommendations 
• Draft Assessment Report Comprehensive draft report 
• Validation Meeting Facilitate a validation session with the program 
• Final report and 
• recommendations Final report incorporating program feedback 
• Cleaned datasets and transcripts All collected data, assessment tools and lists of respondents 

Contents of the Final Report 

The final report should include: 

1. Executive Summary 
2. Background and Context 
3. Assessment Objectives 
4. Methodology 
5. Assessment of Agent Experience 
6. Assessment of Private Sector Incentives 
7. Findings and Analysis 
8. Key Challenges and Opportunities 
9. Conclusions 
10. Recommendations 
11. Annexes (tools, list of respondents contacted, datasets, etc.) 

Ownership of Deliverables 

All reports, datasets, tools, and materials produced under this consultancy shall remain the property of the ReGenerate Rwanda Program. The consultant shall not share or publish any materials without prior written approval. 

Reporting and Supervision 

The consultant will carry out this assessment under the supervision of the MEL Manager of the ReGenerate Rwanda Program, who will provide overall technical guidance, review and validate key deliverables, and ensure methodological alignment with the study objectives and the program’s Monitoring, Evaluation, and Learning (MEL) framework. 

General Condition of the Consultancy 

The consultant and the ReGenerate Rwanda Program will agree on the remuneration and mode of payment prior to the commencement of the assignment. This agreement will clearly define the total consultancy fee, payment schedule, and conditions for disbursement, which will be linked to the satisfactory completion and approval of agreed deliverables. 

Anticipated Start Date 

07/13/2026 

Performance Location 

This assignment will be performed at TechnoServe office in Kimihurura with possibilities of field work/visits. Additional Information 

Required Qualifications and Experience 

• Advanced degree in Social Sciences, Development Studies, Economics, Business Administration, Monitoring & Evaluation, Public Policy, or related field; 
• At least 5 years of relevant experience conducting assessments, evaluations, or research studies; 
• Experience in the design and use of participatory methods for assessment and evaluation. 
• Demonstrated experience in financial inclusion, livelihoods, market systems, agent networks, or service delivery assessments; Experience of working with non-governmental organizations, private actors and government institutions. Strong qualitative and quantitative research skills; 
• Experience working in Rwanda is strongly recommended; 
• Excellent analytical and report-writing skills; 
• Fluency in English required; knowledge of Kinyarwanda is an added advantage. 

The following documents are required for a proposal to be considered: 

• A letter of interest addressed to the Technoserve Country Manager 
• A Technical proposal showing the interpretation of the ToR and indicating a detailed proposed methodology and work plan. A detailed financial proposal (expressed in Rwandan Francs indicating the cost required for the undertaking of the work required) and specifying payment terms and conditions. 
• A CV of the consultant (s) and any supporting team members showing previous relevant experience including at least 3 references for similar research with a description of the work done and the dates performed. 
• Valid RDB full registration certificate 
• Valid RRA tax clearance certificate and proof of using EBM. 
• Proof of last year’s Corporate Income Taxes (CIT) Certificate. 
• Bank Letter Signed and Stamped by the bank with the bank account details 
• VAT registration certificate. 

Response Instructions 

To ensure consideration, all responses must be submitted no later than 07/03/2026, written in English with prices stated in RWF. All responses must: 

• Contain a detailed cost with applicable taxes and other charges clearly identified. 
• Provide requested payment terms and conditions. 
• Include a contact name, email address, and telephone number. 
• For quotes from a firm, provide a brief outline of the company and services offered, including the company's full legal name and address, the jurisdiction of incorporation, the full legal name and country of citizenship of the company's owners/principal officers, and the year the business was established. 
• If a consortium of firms or a team of consultants submits a quote jointly, the above information should be provided for each member of the team. 
• Only include attached files that are 10 MB or smaller in size. Do not include compressed (ZIP, RAR), executable, or other unusual file formats as these will be rejected. 

Submit responses to: buy+RQ10149@tns.org 

Note: DO NOT email your response to any employee of TechnoServe or deliver your response in hard copy to a TechnoServe office. Failing to adhere to these instructions may make your response ineligible for consideration. 

Terms and Conditions 

• This solicitation shall not be construed as an offer by TechnoServe. 
• Responses must be submitted on or before the date indicated. 
• Any quotes that are unresponsive will be summarily rejected. 
• Responses to this solicitation shall be deemed binding offers and must remain valid for acceptance for no less than 90 days from the closing date of this solicitation. 
• Any purchases resulting from this solicitation will be governed by TechnoServe's contractual terms and conditions, and may be subject to additional terms as required by donors funding the purchase. 
• TechnoServe expressly reserves the right to accept or reject any quote or to cancel the solicitation process at any time without explanation, with no liability to any respondent. 
• TechnoServe may, at its discretion, accept all or part of a respondent's offer. 
• All information provided by TechnoServe in this solicitation is given in good faith; however, details are subject to change. TechnoServe may require respondents to enter into a non-disclosure agreement as a prerequisite for consideration. Respondents bear sole responsibility for all costs incurred in connection with the preparation of their response, including any third- party expenses. 
• All responses shall become the property of TechnoServe. 
• Respondents must fully disclose any conflicts of interest pertaining to this solicitation. Failure to comply may result in disqualification. 

Request Files 

The following attached files, if any, represent an important part of this solicitation. 

No Request Files Found 

Selection Criteria 

Submissions will be evaluated based on the following criteria and rating methodology. 

Selection Criteria Max Points