Request for Quotation (RFQ) Group Life Insurance for CIAT Rwanda Employees Tender at The Alliance of Bioversity International
Title: RFP No: 0002/DEC/2025, Group Life Insurance for CIAT Rwanda Employees
Date of Issue: 05 December 2025
Contract Duration: 12 Months
1. Introduction and Background
Organization Overview
The Alliance of Bioversity International (www.bioversityinternational.org) and the International Center for Tropical Agriculture (CIAT) (www.ciat.cgiar.org) delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people’s lives. Alliance solutions address the global crises of malnutrition, climate change, biodiversity loss, and environmental degradation.
With novel partnerships, the Alliance generates evidence and mainstreams innovations to transform food systems and landscapes so that they sustain the planet, drive prosperity, and nourish people in a climate crisis.
The Alliance is part of CGIAR, a global research partnership for a food-secure future.
The Alliance of Bioversity International and CIAT Rwanda invites proposals from qualified and reputable insurance companies for the provision of Group Life Insurance coverage for its employees based in Rwanda.
The purpose of this insurance is to provide financial protection to staff and their dependents in the event of death, total and permanent disability, partial permanent disability, critical illness, loss of income, and funeral expenses.
2. Scope of Coverage
The selected insurance provider shall provide comprehensive Group Life Insurance coverage including, but not limited to, the following:
2.1. Core benefits (Minimum)
2.1.1.Death and Total Permanent Disability (TPD)
2.1.2. Partial Permanent Disability
2.1.3. Loss of Income
2.1.4. Critical Illness
2.1.5. Funeral Fees
2.1.6. Savings Component
2.2. Eligibility of Persons and Dependents
2.3. Service-Level Requirements
2.4. Free Cover limit and Evidence of Insurability.
2.5. Exclusions.
The policy shall be all-cause subject only to standard market exclusions no broader than the prior policy (e.g., war/insurrection, criminal acts, suicide, murder by beneficiary)
3.1 Schedule of Events and selection process.
|
Step |
Time |
Date |
Event |
|
A |
December 05, 2025 |
Request for quotation |
|
|
B |
5:00 PM |
December 19, 2025 |
Quotations Deadline via email to a.umugwaneza@cgiar.org with CC to r.habimana@cgiar.org and y.butare@cgiar.org |
|
C |
5:00 PM |
January 16, 2026 |
Notification of Award of Contract |
Note: Each bidder must submit two separate files in PDF format:
Both must be submitted by email with the subject line:
“RFP No: 0002/December/2025 – Group Life Insurance for CIAT Rwanda Employees.”
Deadline: 19 December 2025 at 5:00 PM (Kigali Time).
Proposals received after this deadline will be automatically rejected
3.2 Technical Proposal Requirements
The Technical Proposal must clearly demonstrate the bidder’s capacity, compliance, and service delivery model. It should include the following:
|
Description |
|
|
Company Profile |
Full legal name, physical address, year established, ownership, organizational structure, and contact details. |
|
|
Certificate of Incorporation |
Proof of legal registration in Rwanda. |
|
|
Valid License from BNR |
Current operational license from the National Bank of Rwanda authorizing provision of life insurance services. |
|
|
Tax Clearance Certificate |
Valid RRA certificate confirming good tax standing. |
|
|
Reinsurance Arrangements |
Details of reinsurers (if applicable), treaty limits, and claims settlement protocols. |
|
|
Experience and References |
Proof of at least three corporate or international organization clients currently or recently served with similar life insurance services. Include contact details for verification. |
|
|
Technical Description of Proposed Coverage |
Detailed description of all policy benefits, limits, definitions, exclusions, waiting periods, and optional enhancements. Must meet or exceed Section 2 (Scope of Coverage). |
|
|
Claims Management Process |
Description of the claim submission, verification, and payment process; maximum turnaround times; and available digital channels. |
|
|
Service Management Plan |
Designation of a dedicated relationship manager, reporting and communication plan, escalation process, and proposed account review schedule. |
|
|
Value-Added Services |
Any additional services offered (e.g., wellness programs, digital member portals, training sessions, etc.). |
|
|
Proposal Validity |
Proposals must remain valid for at least 90 days after submission. |
3.3.Financial Proposal Requirements.
The Financial Proposal must include a detailed breakdown of costs and premiums. It should be presented in Rwandan Francs (RWF) and inclusive of all applicable taxes, fees, or commissions.
|
Requirement |
Description |
|
Premium Rates |
Annual premium rate per employee (percentage of salary or flat rate) and total premium. |
|
Savings Premium Component |
Amount and interest rate applied to the savings portion (if applicable). |
|
Administrative Fees |
Any fees applicable to policy management, savings administration, or claim handling. |
|
Payment Terms |
Payment frequency, grace periods, refund policy for staff exits or new joiners. |
|
Optional Enhancements (if any) |
Separate cost quotations for optional benefits beyond the mandatory scope (e.g., higher multiples, enhanced funeral benefit). |
3.4. Disqualification Criteria.
Proposals will be automatically rejected if:
Missing BNR License, Missing Tax Clearance, Submission after deadline, Proposal not meeting minimum coverage requirements.
All Quotations must be submitted in English.
4. Proposal Submission.
4.1 Offeror’s Understanding of the RFP
By submitting a proposal, the offeror confirms full understanding of the RFP requirements and acknowledges that they have made all necessary inquiries to CIAT to obtain such understanding. Any request for clarification must be made in writing before the date and time indicated in Step B of the Schedule of Events.
4.2 Communication
All communication regarding this RFP must be made in writing. Verbal communication shall not be considered binding.
5. Eligibility
The procurement is open to offers from Organization incorporated or legally registered under the laws of the Republic of Rwanda.
This Group Life Insurance policy shall cover all active employees of CIAT Rwanda, as listed in the table below.
6. Insured Employee Details.
The Full list of insured employees, including salaries and ages will be shared upon request of the bidders.
7. Evaluation Criteria.
Proposals will be evaluated using a weighted scoring system combining Technical (60%) and Financial (40%) components. Only proposals meeting all minimum eligibility requirements and mandatory coverage standards (Section 2) will be considered.
7.1. Evaluation Process
The evaluation will follow two stages:
Administrative Eligibility screening (Pass/Fail)
The following documents are required:
Technical Evaluation (60%) & Financial Evaluation (40%).
Only bidders scoring at least 70% of the technical score will proceed to financial evaluation.
The Technical Evaluation includes six criteria with weighted scores.
7.2 Technical Evaluation Criteria (60%)
|
Criteria |
Description |
Weight (%) |
|
Compliance with Mandatory Coverage Requirements |
Extent to which proposed policy meets or exceeds mandatory benefits: Death/TPD, PPD, CI, Funeral, Loss of Income, Savings, age limits, dependent definitions, exclusions. Completeness of definitions, waiting periods, FCL, and exclusions. |
20% |
|
Claims Management Efficiency |
Claims turnaround time (must meet 7–10 working days), funeral payout (24 hours), clarity of required documents, digital claim submission options, escalation process, claim ratios if available. |
15% |
|
Experience & Corporate Capacity |
Years of experience, number of corporate/international clients, relevance of similar contracts, references, financial strength (from audited statements), reinsurance arrangements. |
10% |
|
Regulatory Compliance & Risk Rating |
Valid licenses, tax compliance, solvency indicators, reinsurance treaties, governance standards. |
5% |
|
Service Delivery & Account Management |
Dedicated account manager, service-level approach, reporting (quarterly claims & savings reports), onboarding & member education plan, customer service tools. |
5% |
|
Proposal Quality & Clarity |
Organization, clarity, completeness, compliance with submission instructions, quality of annexes and documentation. |
5% |
7.3 Financial Evaluation Criteria (40%).
|
Criteria |
Description |
Weight (%) |
|
Premium Competitiveness |
Total annual premium, premium rate per employee, structure (salary-based or flat), overall value for money. |
30% |
|
Cost Effectiveness of Benefits |
Premium-to-benefit ratio, competitiveness of savings component, administrative fees, free cover limits. |
5% |
|
Payment Terms & Financial Flexibility |
Grace periods, refund policy for joiners/leavers, installment availability, and any cost-reducing incentives. |
5% |
8. Instructions to Bidders
All proposals must be submitted via email with the subject line:
“RFP No: 0002/DEC/2025 – Group Life Insurance for CIAT Rwanda Employees.”
Submissions should be addressed to:
a.umugwaneza@cgiar.org with CC to:r.habimana@cgiar.org
Submission Deadline: 19 December 2025, at 5:00 PM (Kigali Time)
Validity Period: Proposals must remain valid for a period of 90 days from the submission deadline.
All information shared with bidders is confidential and may not be disclosed to any third party.
Attachment
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