Company Description

Sound Mind Company Ltd is a growing organization focused on delivering high-quality products and services that support personal and professional well-being. The company values integrity, customer satisfaction, and sustainable business growth. Team members are encouraged to contribute ideas, collaborate across functions, and take ownership of their work. Sound Mind Company Ltd offers opportunities to develop skills in sales, marketing, and client relationship management within a supportive environment.

Role Description

This is a full-time hybrid role for a Sales and Marketing Specialist, based in Gasabo with some flexibility to work from home. The specialist will generate and manage leads, build and maintain customer relationships, and follow up on prospects to close sales. Daily tasks include preparing proposals, conducting product or service presentations, and coordinating promotional activities and campaigns. The role involves monitoring market trends, gathering customer feedback, and supporting training sessions for clients and internal staff on product features and benefits. The specialist will also collaborate with the wider team to develop sales strategies, track performance metrics, and ensure consistent, professional communication with all stakeholders.

Qualifications

• Candidates should possess strong Communication and Customer Service skills for engaging clients and responding to inquiries professionally.
• Candidates should possess solid Sales skills, including prospecting, negotiation, and closing deals.
• Candidates should possess Sales Management capabilities, such as pipeline tracking, reporting, and supporting team sales activities.
• Candidates should possess Training skills to deliver clear, effective product or service training to clients and colleagues.
• Relevant qualifications such as a diploma or degree in Marketing, Business, Communications, or a related field.
• Ability to work in a hybrid setup in Gasabo, manage time effectively, and meet targets with minimal supervision.
• Proficiency in basic office software and digital communication tools; experience with CRM systems is an advantage.
• Demonstrated integrity, problem-solving skills, and a commitment to inclusive, respectful collaboration.

• Generate and manage leads.
• Build and maintain customer relationships.
• Follow up on prospects to close sales.
• Prepare proposals.
• Conduct product or service presentations.
• Coordinate promotional activities and campaigns.
• Monitor market trends and gather customer feedback.
• Support training sessions for clients and internal staff on product features and benefits.
• Collaborate with the wider team to develop sales strategies.
• Track performance metrics.
• Ensure consistent, professional communication with all stakeholders.

• Communication
• Customer service
• Sales
• Prospecting
• Negotiation
• Closing deals
• Sales management
• Pipeline tracking
• Reporting
• Training
• Time management
• Basic office software
• Digital communication tools
• Problem-solving
• CRM systems

• Strong communication and customer service skills for engaging clients and responding to inquiries professionally.
• Solid sales skills, including prospecting, negotiation, and closing deals.
• Sales management capabilities, such as pipeline tracking, reporting, and supporting team sales activities.
• Training skills to deliver clear, effective product or service training to clients and colleagues.
• Relevant qualifications such as a diploma or degree in Marketing, Business, Communications, or a related field.
• Ability to work in a hybrid setup in Gasabo, manage time effectively, and meet targets with minimal supervision.
• Proficiency in basic office software and digital communication tools; experience with CRM systems is an advantage.
• Demonstrated integrity, problem-solving skills, and a commitment to inclusive, respectful collaboration.