JOB DESCRIPTION

Title: Laundry Attendant

Place of Work: Rwanda Ultimate Golf Course Ltd

Report to: Laundry Supervisor

Job Purpose:

The Laundry Attendant is responsible for ensuring the efficient and effective operation of laundry services, including washing, drying, folding, and ironing linens and clothing. The role involves maintaining cleanliness and organization in the laundry area and providing excellent customer service.

Duties and Responsibilities

• Laundry Processing: Operate washers, dryers, and other laundry equipment to clean linens, towels, clothing, and other items.
• Sorting and Organizing: Sort laundry by type, color, and fabric to ensure proper washing and treatment.
• Folding and Ironing: Fold, iron, and hang items as required, ensuring they are neatly prepared for return or use.
• Inventory Management: Track and manage laundry supplies and report any shortages or maintenance needs.
• Quality Control: Inspect items for stains or damage and address any issues as needed.
• Cleaning and Maintenance: Maintain cleanliness and organization of the laundry room, including cleaning machines and work areas regularly.
• Customer Service: Address any customer inquiries or concerns regarding laundry services and provide a high level of service.
• Safety Compliance: Follow safety protocols and guidelines to ensure a safe working environment and proper handling of chemicals and equipment.

Qualifications:

• Experience: Previous experience in a laundry or housekeeping role is preferred
• Skills:
  • Ability to operate laundry machines and equipment effectively.
  • Good organizational and time-management skills.
  • Attention to detail and quality.
  • Basic customer service skills.
• Physical Requirements: Ability to lift and carry heavy loads, stand for long periods, and perform physical tasks.
• Education: High school diploma or equivalent preferred.

Working Conditions:

• This position may require working in a fast-paced environment.
• Shifts may include evenings, weekends, and holidays depending on facility needs.

• Operate washers, dryers, and other laundry equipment to clean linens, towels, clothing, and other items.
• Sort laundry by type, color, and fabric to ensure proper washing and treatment.
• Fold, iron, and hang items as required, ensuring they are neatly prepared for return or use.
• Track and manage laundry supplies and report any shortages or maintenance needs.
• Inspect items for stains or damage and address any issues as needed.
• Maintain cleanliness and organization of the laundry room, including cleaning machines and work areas regularly.
• Address any customer inquiries or concerns regarding laundry services and provide a high level of service.
• Follow safety protocols and guidelines to ensure a safe working environment and proper handling of chemicals and equipment.

• Ability to operate laundry machines and equipment effectively.
• Good organizational and time-management skills.
• Attention to detail and quality.
• Basic customer service skills.

• Previous experience in a laundry or housekeeping role is preferred
• Ability to lift and carry heavy loads, stand for long periods, and perform physical tasks.
• High school diploma or equivalent preferred.