Background

ISONGA SACCO KICUKIRO is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 10 U-SACCOs operating within KICUKIRO District, in accordance with the Government of Rwanda SACCO's consolidation framework.

ISONGA SACCO KICUKIRO is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the teller positions:

Department: Branch Level

Reporting to: Branch Operation Officer

Number of positions: 7

Job Summary

Teller at ISONGA SACCO KICUKIRO is responsible for providing efficient, accurate, and courteous financial services to members and clients. The roles involve handling cash transactions, processing deposits and withdrawals, assisting members with account inquiries, promoting SACCO products and services, and ensuring compliance with financial policies and procedures.

Responsibilities

Under the supervision and guidance of the Branch Operations Officer/Outlet responsible:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To welcome and assist members who need services related to deposits and withdrawals
• Receiving cash deposits and processing withdrawals, counting and verifying cash before and after transactions, to fill out the member's booklet correctly and detecting counterfeit currency;
• Handling cash requisitions;
• Till management, discharge and closing a till with supervisor at the end of the day;
• Participation in members/non members’ mobilization;
• Verifying member identification before transactions and reporting suspicious transactions to supervisors;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Qualifications & Experience required:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field;
• Basic knowledge of banking procedures;
• Two years’ experience on cashier position, accountant or similar position in Bank, Microfinance, SACCO, or having any other experience in cash handling position;
• Ability to handle cash accurately and securely;
• Computer skills (MS Word, Excel, and core banking systems);
• Understanding of financial regulations (for example guidelines from National Bank of Rwanda);
• Strong numerical skills and attention to detail;
• High level of honesty and integrity;
• Good communication skills;
• Good customer care skills;
• Ability to work under pressure;
• Fluency in English and Kinyarwanda (French is an advantage)

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To welcome and assist members who need services related to deposits and withdrawals
• Receiving cash deposits and processing withdrawals, counting and verifying cash before and after transactions, to fill out the member's booklet correctly and detecting counterfeit currency;
• Handling cash requisitions;
• Till management, discharge and closing a till with supervisor at the end of the day;
• Participation in members/non members’ mobilization;
• Verifying member identification before transactions and reporting suspicious transactions to supervisors;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

• Ability to handle cash accurately and securely;
• Computer skills (MS Word, Excel, and core banking systems);
• Strong numerical skills and attention to detail;
• Good communication skills;
• Good customer care skills;
• Ability to work under pressure;
• Fluency in English and Kinyarwanda (French is an advantage)

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field;
• Basic knowledge of banking procedures;
• Understanding of financial regulations (for example guidelines from National Bank of Rwanda);
• High level of honesty and integrity;