INGANJI SACCO RUBAVU refers to a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 12 Umurenge Savings and Credit Cooperative (USACCO's) operating within RUBAVU District, in accordance with the Government of Rwanda SACCO's consolidation framework and under the supervision of the National Bank of Rwanda (BNR) INGANJI SACCO RUBAVU is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following position

Tellers (Cashiers)

Department: Branch Level

Reporting to: Branch Operation officer (Former Accountant).

Number of positions: 3

Job Summary

We invite applications for the position of The Teller at Inganji SACCO Rubavu is responsible for providing efficient, accurate, and customer-focused transaction services at the front counter. The role involves handling cash and non-cash financial transactions, maintaining accurate records, and delivering excellent service to SACCO members while complying with internal policies and regulatory requirements. The Teller plays a key role in ensuring cash integrity, proper documentation of transactions, and high levels of member satisfaction.

Responsibilities or duties

Under the supervision and guidance of the Branch Operations Officer/Outlet responsible:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfers from customer/member accounts, e.g., interbank transfer;
• Performs cheques related services to customers/ members, e.g., crediting a cheque;
• Performs disbursements of loans;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Qualifications or requirements

Qualifications & Experience required:

• At least secondary education (A2) in Accounting, Finance, and related domain.
• University degree will be considered as an added advantage
• Basic IT literacy of CBS, MIS and Offices.
• Ability to handle transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.
• Fluency in spoken and written English.
• Knowledge of French is added advantage.
• Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfers from customer/member accounts, e.g., interbank transfer;
• Performs cheques related services to customers/ members, e.g., crediting a cheque;
• Performs disbursements of loans;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

• Basic IT literacy of CBS, MIS and Offices.
• Ability to handle transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.
• Fluency in spoken and written English.
• Knowledge of French is added advantage.
• Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.

• At least secondary education (A2) in Accounting, Finance, and related domain.
• University degree will be considered as an added advantage