MAJOR RESPONSIBILITIES

% of time

Activity

End Results

30%

LMMS & Digital Systems Deployment and Management

• Lead the technical support in installation, configuration, and maintenance of LMMS applications on servers, and mobile devices. in collaboration with National and Global Digital Technology (GDT) support teams’ program, grants and partner Staffs.
• Lead the rollout, administration, and management of LMMS and other digital MEAL platforms within WVR program and grants.
• Provide support on handling issues related to data gaps and system between field mobile devices, and central servers to ensure smooth field operations.
• Ensure effective digital beneficiary registration, enrolment, household updates, activities tracking, monitoring, distributions, and cash transfer activities to ensure data quality mechanism.
• Monitor day to day progress of LMMS in beneficiary registration, enrolment, household updates and distribution activities.

• LMMS and digital MEAL platforms deployed and maintained to ensure reliable functionality across all devices and servers.
• End users (staff, partners, and volunteers) receive timely technical support, reducing system downtime and ensuring smooth field operations.
• Beneficiary registration, enrolment, and household updates conducted digitally with high accuracy and efficiency
• Program activities, distributions, and cash transfers tracked and reported with quality data for accountability and decision-making.
• Data synchronization issues between field devices and central servers minimized, ensuring consistent and complete information flow.

30%

Capacity Building and Technical Support

• Facilitate capacity building and conduct trainings for staff, partners, and volunteers on LMMS and other digital MEAL tools to WVR program, grants, and partner Staffs.
• Provide timely and professional technical support via calls, remote sessions, or emails to WV staff and partners pertaining to LMMS.
• Monitor day to day the use LMMS in beneficiary registration, enrolment, household updates, activity tracking and distribution activities.
• Build organizational capacity to manage, troubleshoot, and effectively use of LMMS digital systems.

• Staff, partners, and volunteers demonstrate improved skills and confidence in using LMMS and other digital MEAL tools.
• Timely resolution of LMMS-related technical issues ensures uninterrupted program implementation and data management.
• Accurate and up-to-date beneficiary data is maintained through effective monitoring of LMMS use in registration, enrollment, household updates, activity tracking and distributions.
• Strengthened organizational capacity sustains effective digital system management.

20%

Data Quality, Analysis, and Reporting

• Ensure high-quality, reliable, and secure digital data collection and management processes.
• Take lead on consolidation, generate and disseminate timely digital reports and dashboards to support program decision-making and share with other stakeholders and donor reporting.
• Collaborate with Knowledge and MEAL teams to analyse data trends for evidence-based learning and adaptive programming.
• Develop mechanisms to validate and verify digital data for accuracy and completeness.

•  Reliable and secure digital data systems ensure accuracy and completeness.
• Timely dashboards and reports inform program decisions and donor reporting.
• Data analysis drives evidence-based learning and adaptive programming.
• Validated data strengthens accountability and program effectiveness.

10%

Data Security, Accountability, Compliance and Learning

• Monitor and maintain the security of LMMS and related data systems, ensuring compliance with organizational and donor requirements.
• Participate in key programming processes, ensuring digital platforms effectively support program delivery and impact measurement.
• Promote the use of digital evidence for adaptive management and continuous learning

•  Ensured secure and compliant management of LMMS and digital data systems.
• Strengthened accountability by aligning digital platforms with organizational and donor requirements.
• Improved program effectiveness through the use of digital evidence for adaptive management and continuous learning.

10%

Collaboration and Coordination

• Work closely with Strategy & Programme Quality, Knowledge, MEAL, and program teams to integrate digital systems into program design and implementation.
• Work closely with the National and Global Digital Technology (GDT) support teams all aspects of the technology readiness and rollout, in addition to providing feedback, upgrades and maintenance of the systems.
• Provide support and guidance on implementation of LMMS
• Share insights and best practices on LMMS usage at the national office with other countries, where relevant

• LMMS Digital systems are effectively integrated into program design and implementation, enhancing evidence-based decision-making and program quality.
•  Smooth technology readiness, rollout, and system maintenance are ensured through strong collaboration with National and Global Digital Technology teams.
•  LMMS is successfully implemented with adequate support and guidance, leading to improved efficiency in beneficiary data management and program delivery

KNOWLEDGE /QUALIFICATIONS FOR THE ROLE

Required Professional Experience

• Hands-on experience in deploying, configuring, and managing digital beneficiary management systems in humanitarian or development contexts.
• Knowledgeable the humanitarian industry and how humanitarian interventions should be organized and implemented.
• Comfortable with the Windows Operating system. Comfortable learning new software (from a user perspective).
• Active use of mobile technologies (Android tablets or phones).
• Experience with one or more M&E digital tools (KoboToolbox, Power BI, Stata, SPSS etc.).

Required Education,training, license,registration, andcertification

• Bachelor's degree in Information Technology, Computer Science, Data Science, or relevant field
• At least 2 year’s working experience in humanitarian organization.
• Good working knowledge of (System Services, installing and uninstalling software, creating user groups and setting)
• Solid networking skills – able to set up, securing and administer wireless ad-hoc peer-to-peer networks. Ability to isolate and troubleshoot network connectivity difficulties accordingly and through running IP configuration tools, resetting wireless
• Must have strong analytical, problem solving and organizational skills with an attention to details
• Very comfortable supporting end-users.
• Good written and oral communication skills; strong communication skills to interact with all levels of staff.

Preferred Knowledge and Qualifications

• Knowledgeable of Relational Database Management and Systems – exposure to MySQL highly desirable, including
•  the use of database management tools (such as MySQL Query Browser and Administrator).
• Advanced computer literacy in MS Office Suite, particularly Excel and Access, and familiarity with Power BI or other visualization tools.

• Data Quality Assurance (40%)
• Data Visualization and Reporting (20%)
• Capacity Building and Support (20%)
• Collaboration and Coordination (20%)

• Familiarity with mWater, GIS such as ArcGIS or mobile to web survey applications and data visualization tools
• Advanced knowledge of QGIS/ ArcGIS and application tools on water supply data knowledge in spatial data analysis
• Ability to quickly learn, apply, and support digital data collection tools
• Attention to detail and a commitment to data accuracy
• Strong analytical and problem-solving skills
• Excellent communication and training skills
• Ability to work independently and as part of a team
• Data analysis, interpretation and report writing
• Ability to maintain effective working relationships with staff and key partners
• Basic skills in data analysis

• Bachelor's degree in Geography, Data Management, Geoinformatics and surveying, Development planning, Statistics, Development Studies, and related fields
• If the degree is issued by a foreign institution, an equivalence certificate from the Rwanda Higher Education Council (HEC) will be required
• Must be a committed Christian, able to stand above denominational diversities