Manager, Regional
2025-11-04T04:40:48+00:00
MTN Rwanda
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_1882/logo/MTN%20Rwanda.jpg
https://www.mtn.co.rw/
FULL_TIME
Kigali
Kigali
00000
Rwanda
Telecommunications
Management, Sales & Retail
2025-11-07T17:00:00+00:00
Rwanda
8
The Regional Manager leads a team of local managers, drives revenue growth, improves customer satisfaction, and ensures operational efficiency. They ensure that MTN R’s standards, policies, and strategic objectives are implemented consistently and effectively.
Key Performance Areas
- Oversee daily operations across the allocated territory, number of stores/sites/branches within the assigned region.
- Ensure operational consistency, compliance with policies, and achievement of regional performance goals.
- Monitor and improve KPIs such as revenue, profit margins, customer satisfaction, employee retention, and operational efficiency.
- Develop sales strategies and ensure proper implementation to achieve acquisitions and revenue targets under supervision.
- To supervise the accounts in the region under supervision and ensure revenue targets.
- Management of Franchisees and Franchisee infrastructure to drive growth in assigned territory
- Conduct regular cycle meetings with Franchisee and all regional resources to drive performance
- Hold regular engagements with channel members (Franchisees, Motorists, Agents) to drive performance
- Drive efficiencies in channel resources, i.e, registration devices (FP, mPOS), stickers, etc
- Submit daily, weekly, and monthly performance reports for all engagement as required
- Collaborations with Consumer, Fintech, Customer Operations, EBU, IT and NWG to drive business performance in the assigned territory
- Develop and execute sales strategies to acquire Gross Adds, MoMo Gross Adds and conversions, increase Airtime Sales (Airtime & Bundles), data conversions, ADS, digital services, smartphones, market share, and customer engagement.
- Develop and execute strategies to grow channel players (SIM Registration Agents (Express Shops, Kiosks, MoMo Agents) to drive both Connectivity and Fintech KPIs
- Develop strategies with Fintech to grow payment Merchants and advance services in the assigned territories
- Identify and capitalize on regional growth opportunities (e.g., new markets, partnerships).
- Analyze market trends and competitor activities to inform business decisions.
- To manage the MTN trade channel and ensure it remains competitive in terms of depth, breadth, and customer experience.
Experience
- 5–10+ years of progressive leadership experience, including multi-site management. Working in an FMCG (First Moving Consumer Goods) environment Sales/Distribution (e.g., retail, logistics, sales, healthcare) strongly preferred
Education Background
- Bachelor’s degree in commerce or Sales and Marketing, or Management.
- A postgraduate degree in a relevant field is an advantage
Oversee daily operations across the allocated territory, number of stores/sites/branches within the assigned region. Ensure operational consistency, compliance with policies, and achievement of regional performance goals. Monitor and improve KPIs such as revenue, profit margins, customer satisfaction, employee retention, and operational efficiency. Develop sales strategies and ensure proper implementation to achieve acquisitions and revenue targets under supervision. To supervise the accounts in the region under supervision and ensure revenue targets. Management of Franchisees and Franchisee infrastructure to drive growth in assigned territory Conduct regular cycle meetings with Franchisee and all regional resources to drive performance Hold regular engagements with channel members (Franchisees, Motorists, Agents) to drive performance Drive efficiencies in channel resources, i.e, registration devices (FP, mPOS), stickers, etc Submit daily, weekly, and monthly performance reports for all engagement as required Collaborations with Consumer, Fintech, Customer Operations, EBU, IT and NWG to drive business performance in the assigned territory Develop and execute sales strategies to acquire Gross Adds, MoMo Gross Adds and conversions, increase Airtime Sales (Airtime & Bundles), data conversions, ADS, digital services, smartphones, market share, and customer engagement. Develop and execute strategies to grow channel players (SIM Registration Agents (Express Shops, Kiosks, MoMo Agents) to drive both Connectivity and Fintech KPIs Develop strategies with Fintech to grow payment Merchants and advance services in the assigned territories Identify and capitalize on regional growth opportunities (e.g., new markets, partnerships). Analyze market trends and competitor activities to inform business decisions. To manage the MTN trade channel and ensure it remains competitive in terms of depth, breadth, and customer experience
5–10+ years of progressive leadership experience, including multi-site management. Working in an FMCG (First Moving Consumer Goods) environment Sales/Distribution (e.g., retail, logistics, sales, healthcare) strongly preferred Education Background Bachelor’s degree in commerce or Sales and Marketing, or Management. A postgraduate degree in a relevant field is an advantage
JOB-690983d00f58f
Vacancy title:
Manager, Regional
[Type: FULL_TIME, Industry: Telecommunications, Category: Management, Sales & Retail]
Jobs at:
MTN Rwanda
Deadline of this Job:
Friday, November 7 2025
Duty Station:
Kigali | Kigali | Rwanda
Summary
Date Posted: Tuesday, November 4 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Regional Manager leads a team of local managers, drives revenue growth, improves customer satisfaction, and ensures operational efficiency. They ensure that MTN R’s standards, policies, and strategic objectives are implemented consistently and effectively.
Key Performance Areas
- Oversee daily operations across the allocated territory, number of stores/sites/branches within the assigned region.
- Ensure operational consistency, compliance with policies, and achievement of regional performance goals.
- Monitor and improve KPIs such as revenue, profit margins, customer satisfaction, employee retention, and operational efficiency.
- Develop sales strategies and ensure proper implementation to achieve acquisitions and revenue targets under supervision.
- To supervise the accounts in the region under supervision and ensure revenue targets.
- Management of Franchisees and Franchisee infrastructure to drive growth in assigned territory
- Conduct regular cycle meetings with Franchisee and all regional resources to drive performance
- Hold regular engagements with channel members (Franchisees, Motorists, Agents) to drive performance
- Drive efficiencies in channel resources, i.e, registration devices (FP, mPOS), stickers, etc
- Submit daily, weekly, and monthly performance reports for all engagement as required
- Collaborations with Consumer, Fintech, Customer Operations, EBU, IT and NWG to drive business performance in the assigned territory
- Develop and execute sales strategies to acquire Gross Adds, MoMo Gross Adds and conversions, increase Airtime Sales (Airtime & Bundles), data conversions, ADS, digital services, smartphones, market share, and customer engagement.
- Develop and execute strategies to grow channel players (SIM Registration Agents (Express Shops, Kiosks, MoMo Agents) to drive both Connectivity and Fintech KPIs
- Develop strategies with Fintech to grow payment Merchants and advance services in the assigned territories
- Identify and capitalize on regional growth opportunities (e.g., new markets, partnerships).
- Analyze market trends and competitor activities to inform business decisions.
- To manage the MTN trade channel and ensure it remains competitive in terms of depth, breadth, and customer experience.
Experience
- 5–10+ years of progressive leadership experience, including multi-site management. Working in an FMCG (First Moving Consumer Goods) environment Sales/Distribution (e.g., retail, logistics, sales, healthcare) strongly preferred
Education Background
- Bachelor’s degree in commerce or Sales and Marketing, or Management.
- A postgraduate degree in a relevant field is an advantage
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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