Background Information

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our client, an African Fusion Restaurant located in Kigali, Rwanda, is actively seeking a dedicated and knowledgeable professional to join their exceptional team.

THE JOB

As the Waitress, you will deliver exceptional service to the guests. You will possess a friendly and welcoming demeanor, strong communication skills, and a passion for creating a memorable dining experience. You will be attentive to guests' needs, efficient in taking orders and serving food, and knowledgeable about the restaurant’s menu and beverage offerings.

MAIN TASKS AND RESPONSIBILITIES.

• Greet guests warmly and professionally, seating them efficiently according to restaurant layout and preferences.
• Present menus clearly, explaining dishes and answering questions about ingredients and preparations.
• Take orders accurately and efficiently, ensuring all dietary restrictions and preferences are noted.
• Deliver food and beverages promptly and courteously, maintaining a professional and positive attitude.
• Check in with guests throughout their meal to ensure satisfaction and address any requests or concerns.
• Clear and reset tables efficiently, adhering to hygiene and presentation standards.
• Present bills clearly and accurately, processing payments efficiently.
• Maintain a clean and organized dining area, restocking utensils, napkins, and condiments as needed.
• Collaborate effectively with fellow servers and kitchen staff to ensure smooth service flow.
• Contribute to creating a positive and welcoming atmosphere for all guests.

QUALIFICATIONS

The job holder should have the following qualifications.

• High school diploma or equivalent.
• Minimum of one year of experience waiting tables in a restaurant setting.
• Experience working in a fine-dining or upscale restaurant environment.
• Knowledge of various food and beverage items on the menu.
• Fluency in English, French, and local language.
• Female candidates are highly encouraged to apply.

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Excellent communication and interpersonal skills, with the ability to build rapport with guests.
• Strong organizational and time management skills to handle multiple tasks simultaneously.
• Attentive to detail and committed to providing efficient and seamless service.
• Ability to work effectively as part of a team and collaborate with colleagues.
• Positive attitude and a genuine passion for delivering exceptional customer service.

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering the successful candidate a monthly net salary of RWF 180,000 – 250,000

• Greet guests warmly and professionally, seating them efficiently according to restaurant layout and preferences.
• Present menus clearly, explaining dishes and answering questions about ingredients and preparations.
• Take orders accurately and efficiently, ensuring all dietary restrictions and preferences are noted.
• Deliver food and beverages promptly and courteously, maintaining a professional and positive attitude.
• Check in with guests throughout their meal to ensure satisfaction and address any requests or concerns.
• Clear and reset tables efficiently, adhering to hygiene and presentation standards.
• Present bills clearly and accurately, processing payments efficiently.
• Maintain a clean and organized dining area, restocking utensils, napkins, and condiments as needed.
• Collaborate effectively with fellow servers and kitchen staff to ensure smooth service flow.
• Contribute to creating a positive and welcoming atmosphere for all guests.

• Excellent communication and interpersonal skills, with the ability to build rapport with guests.
• Strong organizational and time management skills to handle multiple tasks simultaneously.
• Attentive to detail and committed to providing efficient and seamless service.
• Ability to work effectively as part of a team and collaborate with colleagues.
• Positive attitude and a genuine passion for delivering exceptional customer service.

• High school diploma or equivalent.
• Minimum of one year of experience waiting tables in a restaurant setting.
• Experience working in a fine-dining or upscale restaurant environment.
• Knowledge of various food and beverage items on the menu.
• Fluency in English, French, and local language.
• Female candidates are highly encouraged to apply.