Sales Jobs at SPOUTS of Water Rwanda LTD, Lafab Solutions and other companies


JOB DETAILS:
Our client, a leader in Sinotruk & XCMG product is looking for Professional and Hardworking individuals with a good understanding of the sales process to work with the Congo Market and comfortable with both English and French.

Responsibilities
1. Familiar with the company's products and services, responsible for answering customers' questions, reaching sales targets to maintain and develop new sales channels and new customers
2. Introduce the company's latest product information to customers in a timely manner, actively participate in the organization of regular learning and training, promote the company's development to customers, and maintain good communication with customers
3. Visit customers regularly, keep abreast of their needs, understand their status and provide thoughtful service to them
4. Complete the reporting of the sales data assigned by the company
5. Maintain good communication with customers and grasp their needs in real time. Provide active, enthusiastic, satisfactory and considerate service to customers
6. According to the company's products, prices and market strategies, independently deal with inquiries, quotations, negotiation of contract terms and contract signing and other matters. In the process of implementing the contract, coordinate and supervise the operation of the company's functional departments.
7. Responsible for the return of the company's vehicles
8. Complete CRM system tasks in a timely and accurate manner
9. Complete other work temporarily assigned by the leadership
10. Both fluent in French and English

JOB DETAILS:

Senior Sales Agent – D2C and D2B Channels (multiple positions available)


Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.
Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Senior Sales Agent (SSA) is the first point of contact between SPOUTS and the customers. The role entails selling and marketing the company’s products, approaching potential customers with the aim of winning new business, building and maintaining good relationships with existing customers, and gaining repeat business.

Job Title
Senior Sales Agent

Location
SPOUTS Head Office,
KG 622 St., No.5, Kimihurura, Kigali

Reports To
Sales Team Leader (D2B or D2C)

Job Type
Full-time

Start Date

1 February 2023

Duties and Responsibilities:

• Sell the product to the target audience
• Identifying potential customers and making presentations
• Identifying key places to do consistent marketing activations
• Supporting the stock points and distributors to activate their target markets
• Demonstrate and present the company’s products to clients through sales visits, demos, trade exhibitions, conferences, and any other events to generate new and continued business for the company
• Maintain and develop relationships with existing customers through regular interaction to ensure continued business and excellent user experience
• Promote the SPOUTS brand and market through sales visits and consistent activations
• Be available to attend special sales assignments given by the company on occasion
• Conduct market research and report regularly on sales performance
• Carry out regular market research on our product performance in the market and share the insights with the Sales Team Leader and other relevant stakeholders for relevant action
• Record sales and order information in the system in a timely manner for billing and collection purposes
• Regular and timely reporting (weekly, monthly, quarterly, annual) of activities done to supervisor
• Demonstrate corporate responsibility
• Always in a manner consistent with SPOUTS’ values
• Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Excellent presentation and negotiation skills
• Excellent interpersonal and communication skills; must enjoy speaking to new people
• Experience dealing with clients directly
• Ability to explain products to customers in a well-structured and clear manner
• Ability to work remotely and be a self-starter; work with minimal supervision
• Confident, persistent and determined
• Highly self-motivated and ambitious
• Willingness to work long or irregular hours
• Proven record of honesty and accountability
• A Bachelor’s Degree in a relevant field is preferred
• Fluency in spoken and written Kinyarwanda and English language skills

Other Requirements:
• Must have a smartphone with an Android version 4.5 and above


JOB DETAILS:

Who we are
SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.
Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description
The Sales Team Leader is responsible for managing a team of Senior Sales Agents (SSAs). The job is primarily field-based with some travel required between the SPOUTS Head Office and the Sales Team Leader’s areas of operations in response to the demands of customers. As well as managing a team of sales agents as part of the Direct Sales program, the Sales Team Leader is responsible for planning, implementation and management of activities in order to achieve monthly, quarterly and annual sales targets.

Job Title
Sales Team Leader – D2B

Location
SPOUTS Head Office,
KG 622 St., No.5, Kimihurura, Kigali

Reports To
Sales & Marketing Manager

Job Type
Full-time

Start Date
1 February 2023

Duties and Responsibilities:
• Lead, implement and maintain a team of sales agents in the Direct to Business (D2B) sales program to grow sales, ensure sustainability and maintain high levels of customer satisfaction.
• Drive and inspire the sales team to achieve their daily sales targets and reporting standards as set out by the business
• Propose and implement innovative approaches to improve sales and revenue outcomes
• Anticipate problems and new trends which may affect the sales program and make recommendations for change
• Develop and report on prospects and leads generated in the field
• Ensure new customers use their Purifaaya filters properly and revisit new customers that need extra product training
• Act as the direct liaison between the sales team and the rest of the organization
• Drive customer satisfaction within your area of operations
• Develop, coordinate and maintain effective and efficient systems and processes tailored to SPOUTS’ needs
• Work with sales team to collect and review accurate daily, weekly and monthly data from the field
• Regularly review outcomes to assess performance and implement improvements
• Apply SPOUTS information technology systems to deliver quality outcomes in relation to water filter sales
• Prepare accurate reports on Key Performance Indicators (sales, awareness, etc.) in line with reporting schedules
• Undertake employee management in order to deliver quality performance outcomes
• Manage the sales teams and foster their growth through direct supervision, training and motivation
• Appropriately and effectively delegate responsibility
• Undertake management of employees and ensure there is a mechanism in place to monitor individual performance, assess progress and provide feedback to support individual development
• Coach and develop the skills of employees to facilitate responsiveness as the company grows and develops
• Demonstrate corporate responsibility
• Always in a manner consistent with SPOUTS’ values
• Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:
• At least 2 years of experience in a highly competitive sales/business-related environment
• Bachelor degree in any business-related field
• Passionate about sales, marketing and customer service
• Excellent communication and interpersonal skills
• Ability to identify opportunities and chase them
• Able to work independently and be self-motivated/self-driven
• Out-of-the-box thinker
• Experience managing a sales team to meet sales targets
• Able to approach businesses and close deals
• Successful track record in setting priorities, managing work demands and evaluating progress while remaining responsive to changing priorities
• Uses initiative to develop new approaches and to encourage high-performance outcomes
• Excellent relationship-building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Commitment to training staff to maximize individual and organizational goals
• Personal qualities of integrity, credibility and dedication to the mission of SPOUTS
• High attention to detail and experience working with and compiling data
• Fluent in spoken and written English and Kinyarwanda

Other Requirements:
• Must have a smartphone with an Android version 4.5 and above
• Riding permit/license required as the role requires the use of a motorcycle for mobility purposes