Certificate in Team Leading (level 3):

Course Details
With a host of new challenges and responsibilities to tackle, new supervisors/ team leaders need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor/ team leader may encounter, and to set the groundwork for a successful change in your working life!

Course Syllabus
This Course Consists of the following units:
Unit 1 – Effective Leadership
Unit 2 – The Situational Leadership Model
Unit 3 – Developing a High-Performing Team
Unit 4 – Communication Skills
Unit 5 – Motivating Employees
Unit 6 - Dealing with Conflict
Course description