IT Help Desk Officer
2025-07-11T10:37:26+00:00
RP Gishari College (RP-GISHARI)
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FULL_TIME
kigali
Kigali
00000
Rwanda
Public Administration, and Government
Computer & IT
2025-07-21T17:00:00+00:00
Rwanda
8
Overview
The institution invites applications for the position of ICT Officer. This role involves the maintenance, administration, and advancement of the institution’s ICT infrastructure. The ideal candidate will ensure effective IT operations, network performance, data integrity, and user support across departments.
Key Responsibilities
- Maintain and troubleshoot network systems, computer hardware, and software issues
- Monitor ICT system performance and ensure quick response times for end users
- Plan, develop, and implement ICT action plans and budgets
- Ensure 24/7 availability and security of ICT infrastructure and systems
- Install, repair, and maintain computers, printers, and peripheral devices
- Coordinate ICT equipment inventory and handle relocation logistics
- Schedule and execute software and hardware updates, upgrades, and security backups
- Maintain relationships with external ICT vendors and service providers
- Support AV equipment setups for workshops, training, and presentations
- Ensure compliance with software license regulations
- Provide timely IT support across departments
- Ensure data confidentiality and implement secure ICT systems
- Assist HR in developing user training programs to improve ICT awareness and skills
- Remove and dispose of non-functional ICT equipment
- Perform other tasks as assigned by the supervisor
Minimum Qualifications
Applicants must possess a Bachelor’s Degree in any of the following (no prior work experience required):
- Software Engineering
- Computer Science
- Computer Engineering
- Information and Communication Technology
- ICT Engineering
- Information Technology Management
- Computer Applications
Required Competencies and Technical Skills
- Strong problem solving, analytical, and time management skills
- Proficiency in ICT infrastructure: TCP/IP, WAN, LAN, MPLS, and mobile/fixed networks
- Hardware maintenance: PC, printers, scanners, and peripherals
- Experience in desktop support, network, and system administration
- Understanding of ICT equipment specifications and procurement standards
- Knowledge of operating systems, antivirus programs, and software applications
- Ability to convert user needs into technical strategies
- Strong decision-making, confidentiality, and integrity
- Ability to communicate with discretion on sensitive ICT issues
- Fluency in English is required; Kinyarwanda and/or French is an added advantage
Assessment Process
Shortlisted candidates will undergo the following exams:
- Psychometric Test
- Written Examination
- Oral Interview
Psychometric Test Areas:
- Problem Solving
- Analytical Thinking
- Time Management
- Self-report measures (behavior & attitude)
- Assertiveness and Communication Skills
Overview We are seeking a qualified and dynamic Legal Officer to join our institution. The ideal candidate will support the legal framework of the institution through research, legal analysis, contract negotiation, and litigation support. This role is essential in ensuring that the institution operates within the bounds of applicable laws and regulations while safeguarding its legal interests. Qualifications and Requirements Bachelor’s Degree in Law (required) Diploma in Legal Practice or Legal Drafting (added advantage) No prior experience required Fluent in English Strong competence in legal writing and analysis Required Competencies and Skills Integrity Inclusiveness Accountability Teamwork Professionalism Client/Citizen focus Communication skills Critical thinking and problem-solving skills Decision-making and analytical abilities Time management Commitment to continuous learning Key Responsibilities Collect and maintain records of laws and jurisprudence related to complaints relevant to the institution Analyze legal files for compliance with current laws Provide legal advice, especially on tender documents and contract disputes Draft contracts and ensure proper documentation and execution Represent the institution in court when required Advise on legal compliance for internal policies and all institutional documents Collaborate with parliamentary commissions and government institutions like the Office of the Attorney General Review, propose amendments, and initiate new legal instruments as necessary Carry out legal research and provide practical recommendations Draft legislative instruments (laws, MoUs, regulations) Maintain communication and coordination with the Ministry of Justice and other related bodies Monitor contract implementation to ensure proper closure or renewal Examinations to Be Conducted Applicants will be required to undergo the following assessments: Psychometric Test (assessing: critical thinking, problem solving, decision making, time management, and analytical skills) Written Examination Oral Interview
Overview We are seeking a qualified and dynamic Legal Officer to join our institution. The ideal candidate will support the legal framework of the institution through research, legal analysis, contract negotiation, and litigation support. This role is essential in ensuring that the institution operates within the bounds of applicable laws and regulations while safeguarding its legal interests. Qualifications and Requirements Bachelor’s Degree in Law (required) Diploma in Legal Practice or Legal Drafting (added advantage) No prior experience required Fluent in English Strong competence in legal writing and analysis Required Competencies and Skills Integrity Inclusiveness Accountability Teamwork Professionalism Client/Citizen focus Communication skills Critical thinking and problem-solving skills Decision-making and analytical abilities Time management Commitment to continuous learning Key Responsibilities Collect and maintain records of laws and jurisprudence related to complaints relevant to the institution Analyze legal files for compliance with current laws Provide legal advice, especially on tender documents and contract disputes Draft contracts and ensure proper documentation and execution Represent the institution in court when required Advise on legal compliance for internal policies and all institutional documents Collaborate with parliamentary commissions and government institutions like the Office of the Attorney General Review, propose amendments, and initiate new legal instruments as necessary Carry out legal research and provide practical recommendations Draft legislative instruments (laws, MoUs, regulations) Maintain communication and coordination with the Ministry of Justice and other related bodies Monitor contract implementation to ensure proper closure or renewal Examinations to Be Conducted Applicants will be required to undergo the following assessments: Psychometric Test (assessing: critical thinking, problem solving, decision making, time management, and analytical skills) Written Examination Oral Interview
Overview We are seeking a qualified and dynamic Legal Officer to join our institution. The ideal candidate will support the legal framework of the institution through research, legal analysis, contract negotiation, and litigation support. This role is essential in ensuring that the institution operates within the bounds of applicable laws and regulations while safeguarding its legal interests. Qualifications and Requirements Bachelor’s Degree in Law (required) Diploma in Legal Practice or Legal Drafting (added advantage) No prior experience required Fluent in English Strong competence in legal writing and analysis Required Competencies and Skills Integrity Inclusiveness Accountability Teamwork Professionalism Client/Citizen focus Communication skills Critical thinking and problem-solving skills Decision-making and analytical abilities Time management Commitment to continuous learning Key Responsibilities Collect and maintain records of laws and jurisprudence related to complaints relevant to the institution Analyze legal files for compliance with current laws Provide legal advice, especially on tender documents and contract disputes Draft contracts and ensure proper documentation and execution Represent the institution in court when required Advise on legal compliance for internal policies and all institutional documents Collaborate with parliamentary commissions and government institutions like the Office of the Attorney General Review, propose amendments, and initiate new legal instruments as necessary Carry out legal research and provide practical recommendations Draft legislative instruments (laws, MoUs, regulations) Maintain communication and coordination with the Ministry of Justice and other related bodies Monitor contract implementation to ensure proper closure or renewal Examinations to Be Conducted Applicants will be required to undergo the following assessments: Psychometric Test (assessing: critical thinking, problem solving, decision making, time management, and analytical skills) Written Examination Oral Interview
No Requirements
JOB-6870e9669c430
Vacancy title:
IT Help Desk Officer
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Computer & IT]
Jobs at:
RP Gishari College (RP-GISHARI)
Deadline of this Job:
Monday, July 21 2025
Duty Station:
kigali | Kigali | Rwanda
Summary
Date Posted: Friday, July 11 2025, Base Salary: Not Disclosed
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Learn more about RP Gishari College (RP-GISHARI)
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JOB DETAILS:
Overview
The institution invites applications for the position of ICT Officer. This role involves the maintenance, administration, and advancement of the institution’s ICT infrastructure. The ideal candidate will ensure effective IT operations, network performance, data integrity, and user support across departments.
Key Responsibilities
- Maintain and troubleshoot network systems, computer hardware, and software issues
- Monitor ICT system performance and ensure quick response times for end users
- Plan, develop, and implement ICT action plans and budgets
- Ensure 24/7 availability and security of ICT infrastructure and systems
- Install, repair, and maintain computers, printers, and peripheral devices
- Coordinate ICT equipment inventory and handle relocation logistics
- Schedule and execute software and hardware updates, upgrades, and security backups
- Maintain relationships with external ICT vendors and service providers
- Support AV equipment setups for workshops, training, and presentations
- Ensure compliance with software license regulations
- Provide timely IT support across departments
- Ensure data confidentiality and implement secure ICT systems
- Assist HR in developing user training programs to improve ICT awareness and skills
- Remove and dispose of non-functional ICT equipment
- Perform other tasks as assigned by the supervisor
Minimum Qualifications
Applicants must possess a Bachelor’s Degree in any of the following (no prior work experience required):
- Software Engineering
- Computer Science
- Computer Engineering
- Information and Communication Technology
- ICT Engineering
- Information Technology Management
- Computer Applications
Required Competencies and Technical Skills
- Strong problem solving, analytical, and time management skills
- Proficiency in ICT infrastructure: TCP/IP, WAN, LAN, MPLS, and mobile/fixed networks
- Hardware maintenance: PC, printers, scanners, and peripherals
- Experience in desktop support, network, and system administration
- Understanding of ICT equipment specifications and procurement standards
- Knowledge of operating systems, antivirus programs, and software applications
- Ability to convert user needs into technical strategies
- Strong decision-making, confidentiality, and integrity
- Ability to communicate with discretion on sensitive ICT issues
- Fluency in English is required; Kinyarwanda and/or French is an added advantage
Assessment Process
Shortlisted candidates will undergo the following exams:
- Psychometric Test
- Written Examination
- Oral Interview
Psychometric Test Areas:
- Problem Solving
- Analytical Thinking
- Time Management
- Self-report measures (behavior & attitude)
- Assertiveness and Communication Skills
Work Hours: 8
Experience: No Requirements
Level of Education: professional certificate
Job application procedure
Interested and qualified? Click here to apply
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