Akagera Sacco Kayonza (ASK) is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of Tuelve Umurenge Sacco’s operating within Kayonza District, in accordance with the Government of Rwanda SACCO consolidation framework. ASK is duly registered under RCA Certificate No. N° RGDG013385 and licensed by the National Bank of Rwanda (BNR).

In accordance with Law N° 072/2021 of 05/11/2021 governing Deposit-Taking Microfinance Institutions, ASK is authorized to carry out microfinance activities in the Republic of Rwanda.

To achieve its mission and strengthen institutional efficiency, ASK is looking for a qualified, competent, committed, proactive, and self-motivated individual to fill the following vacant position:

JOB ADVERT- Bank Tellers/cashiers

To achieve its mission and strengthen institutional efficiency, ASK is seeking to recruit a competent, committed, professional, and self-motivated TELLERS to join the institution.

Main Duties and Responsibilities

Under the supervision and guidance of the Branch Operation Officer, the TELLERS shall perform the following duties and responsibilities:

• Work diligently on the assigned work on time and to produce results;
• Comply with the instructions of the employer or his/her representative;
• Take good care of and manage the equipment assigned to him/her in his/her work;
• Be at work and respect working days and hours;
• Maintain the confidentiality of work;
• Follow the principles and codes of conduct governing the business activities of ASK;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfer from customer/member accounts, e.g., interbranch transfer;
• Performs cheques related services to customers/ members, e.g., crediting cheque;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the ASK, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Minimum Qualification Requirements

• Bachelor’s degree in Business Management, Finance, Accounting, Business Administration, Economics, or related fields.
• Basic IT literacy in Core Banking Systems (CBS) and MS Office.
• Ability to handle transactions accurately and responsibly.
• Good mathematical and cash handling skills.
• Attention to detail and high level of integrity.
• Strong customer service orientation and interpersonal skills.
• Bachelor’s or higher-level degrees are also eligible, but the minimum qualification is A2 (secondary certificate).

Additional Information

ASK promotes equal opportunity. All Qualified candidates are encouraged to apply.

No fees or any form of compensation shall be requested at any stage of the recruitment process.

Benefits are competitive and aligned with those offered by other financial institutions.

• Work diligently on the assigned work on time and to produce results;
• Comply with the instructions of the employer or his/her representative;
• Take good care of and manage the equipment assigned to him/her in his/her work;
• Be at work and respect working days and hours;
• Maintain the confidentiality of work;
• Follow the principles and codes of conduct governing the business activities of ASK;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfer from customer/member accounts, e.g., interbranch transfer;
• Performs cheques related services to customers/ members, e.g., crediting cheque;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the ASK, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

• Basic IT literacy in Core Banking Systems (CBS) and MS Office.
• Ability to handle transactions accurately and responsibly.
• Good mathematical and cash handling skills.
• Attention to detail and high level of integrity.
• Strong customer service orientation and interpersonal skills.

• Bachelor’s degree in Business Management, Finance, Accounting, Business Administration, Economics, or related fields.
• Bachelor’s or higher-level degrees are also eligible, but the minimum qualification is A2 (secondary certificate).