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Vacancy title:
Retail Stores Supervisor
[Type: FULL_TIME, Industry: Consulting, Category: Sales & Retail]
Jobs at:
Career Options Africa Group
Deadline of this Job:
Thursday, June 26 2025
Duty Station:
Rwanda | Kigali | Rwanda
Summary
Date Posted: Saturday, June 21 2025, Base Salary: Not Disclosed
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JOB DETAILS:
As the Retail Store Supervisor, you will be leading the team, mentoring and guiding them to achieve the sales targets and customer satisfaction level.
MAIN TASKS AND RESPONSIBILITIES.
- Act as a bridge between sales staff and Retail Manager.
- Ensure achievement of budgeted revenue and profit margins month on month and improve business performance with innovative ideas.
- Monitor shop operations as per Standard Operating Procedure on a daily basis and act immediately on deviation, if any.
- Monitor physical and system stock regularly, check for deviations if any and initiate corrective action.
- Prepare daily performance report.
- Ensure that all customer complaints are attended and concluded.
- Ensure shop cleanliness & visual merchandising is done as per SOP and act immediately for deviation, if any.
- Support and develop sales team by sharing knowledge and ensure team performance improvement.
- Interact effectively with the team sales target communication, customer feedback and overall shop management.
QUALIFICATIONS
The job holder should have the following qualifications.
- Must have a bachelor’s degree in business, sales and marketing or related field
- At least 3-6 years of experience in the retail industry
THE RIGHT PERSON FOR THE JOB
The ideal candidate should possess the following skills and competencies.
- Strong understanding of food pairing, flavor profiles, and culinary techniques.
- Strong hands-on fashion retail operations, merchandising and marketing skills
- Strong Customer Service orientation
- Must have the ability to do multi-task, prioritize work and meet tight schedules
- Excellent interpersonal, communication & presentation skills.
- Must be good at Stock management
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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