About University of Global Health Equity (UGHE)

University of Global Health Equity is a health sciences university in Rwanda. An initiative of Partners In Health, UGHE is a private, not-for-profit, accredited institution

About This Opportunity

The position of Biobank Technician II – Data Management and Cold Chain at University of Global Health Equity (UGHE) located in Burera, Rwanda offers an opportunity for qualified professionals to contribute their knowledge and experience in a dynamic working environment. The organization seeks individuals who are motivated, reliable, and capable of performing their duties effectively while maintaining professional standards.

Position Title: Biobank Technician II – Data Management and Cold Chain

Department/Unit: IGHER-Biobank

Reports To: Biobank Program

Location: Kigali with possible travel to research sites

Position type: Two-year contract with possible extension

Position Summary

The Biobank Technician II – Data Management and Cold Chain is tasked with maintaining accurate biobank information systems, managing specimen inventory records, monitoring storage conditions, and ensuring uninterrupted cold chain operations.The position ensures sample traceability, data integrity, specimen security, and compliance throughout the biobank lifecycle. The Technician also provides essential operational assist to clinical trial activities by maintaining trial sample accountability records, supporting monitoring visits, and ensuring accurate documentation of research specimens.

Key Responsibilities

• keep accurate biobank and clinical trial sample databases, including inventory, location, processing, storage, transfers, and access history.
• Reconcile physical specimens with electronic records and resolve discrepancies.
• Track sample receipt, storage, retrieval, shipment, and chain of custody.
• track cold-chain conditions, including −80°C freezers and liquid nitrogen systems, and respond to temperature excursions.
• Generate sample inventory and accountability reports and assist audits, monitoring visits, and regulatory inspections.
• keep compliance with SOPs, protocols, ethics, data protection, and quality requirements, including CAPA.
• keep equipment, storage, and maintenance records and assist contingency planning.
• Collaborate with laboratory, clinical, data, and research teams and assist clinical trial start-up, monitoring, and close-out activities.

Required Qualifications

• Bachelor’s degree in Health Informatics, Biomedical/Laboratory Sciences, Data Management, Biotechnology, IT, Life Sciences, or related field.
• Experience:
• 2–3 years’ experience in biobank operations, laboratory data management, clinical research, or health information systems.
• Experience with databases, sample tracking, and electronic records.
• Data management, quality assurance, Excel/database systems, cold-chain monitoring, and research documentation.
• Preferred Training: GCP, GCLP, biobank, data management, or biosafety training.
• Strong attention to detail, organization, accountability, problem-solving, teamwork, and commitment to data quality.
• Accurate and timely inventory, complete sample traceability, reliable cold-chain monitoring, and accurate clinical trial specimen accountability.

• keep accurate biobank and clinical trial sample databases, including inventory, location, processing, storage, transfers, and access history.
• Reconcile physical specimens with electronic records and resolve discrepancies.
• Track sample receipt, storage, retrieval, shipment, and chain of custody.
• track cold-chain conditions, including −80°C freezers and liquid nitrogen systems, and respond to temperature excursions.
• Generate sample inventory and accountability reports and assist audits, monitoring visits, and regulatory inspections.
• keep compliance with SOPs, protocols, ethics, data protection, and quality requirements, including CAPA.
• keep equipment, storage, and maintenance records and assist contingency planning.
• Collaborate with laboratory, clinical, data, and research teams and assist clinical trial start-up, monitoring, and close-out activities.

• Teamwork
• Management
• Excel
• Audit
• Planning
• Research
• Training

• Bachelor’s degree in Health Informatics, Biomedical/Laboratory Sciences, Data Management, Biotechnology, IT, Life Sciences, or related field.
• 2–3 years’ experience in biobank operations, laboratory data management, clinical research, or health information systems.
• Experience with databases, sample tracking, and electronic records.
• Data management, quality assurance, Excel/database systems, cold-chain monitoring, and research documentation.
• GCP, GCLP, biobank, data management, or biosafety training.
• Strong attention to detail, organization, accountability, problem-solving, teamwork, and commitment to data quality.
• Accurate and timely inventory, complete sample traceability, reliable cold-chain monitoring, and accurate clinical trial specimen accountability.