About the Role

Seeking a detail-oriented, people-friendly Seed Sample Receptionist & Data Entry Officer to ensure accurate sample registration, data integrity, and smooth communication with a range of stakeholders.

Responsibilities

Data Entry, Report Generation, and Record Keeping

• Receive, verify, and code incoming seed samples, then allocate them to their required tests while keeping detailed logs for traceability.

Client Interaction

• Accurately log test results into the management system, maintain up-to-date tracking logs, and collaborate with SQSS to generate and store compliant documentation.

Visitor Coordination

• Serve as the main point of contact to handle inquiries, complaints, and updates, ensuring a professional client experience while routing issues to appropriate staff when needed.

Quality Assurance Support

• Coordinate and prepare the laboratory for visits by clients, researchers, or interns while managing schedules, safety compliance, and visit logs.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor's degree in Agriculture and related fields
• 6–12 months of experience in front-facing customer service, reception, or administrative support within an agricultural, laboratory, or agribusiness setting.
• Basic knowledge on seed testing processes
• Communication skills (can speak Kinyarwanda & English)

Preferred Start Date

As soon as possible

Job Location

Karongi, Rwanda

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Rwanda.

• Receive, verify, and code incoming seed samples, then allocate them to their required tests while keeping detailed logs for traceability.
• Accurately log test results into the management system, maintain up-to-date tracking logs, and collaborate with SQSS to generate and store compliant documentation.
• Serve as the main point of contact to handle inquiries, complaints, and updates, ensuring a professional client experience while routing issues to appropriate staff when needed.
• Coordinate and prepare the laboratory for visits by clients, researchers, or interns while managing schedules, safety compliance, and visit logs.

• Communication skills (can speak Kinyarwanda & English)
• Basic knowledge on seed testing processes

• Bachelor's degree in Agriculture and related fields
• 6–12 months of experience in front-facing customer service, reception, or administrative support within an agricultural, laboratory, or agribusiness setting.