Background

Umwalimu SACCO is seeking highly motivated, skilled, and dynamic professionals to join our Information and communication Technology (ICT) and operation team as part of our ongoing efforts to strengthen digital service delivery and operational efficiency. If you believe you have what it takes, we would like to hear from you.

Responsibilities

• Data Center Management: Manage and maintain data center hardware including servers, storage systems, virtualization and networking equipment.
• Monitoring and Maintenance: Perform real-time monitoring and routine maintenance, install and upgrade system software, firmware, and hardware as required.
• Develop and document infrastructure designs, configurations, and operational procedures.
• Virtualization Environment Management: Design, deploy, and manage virtualization infrastructure (VMware ESXi, vSphere, Hyper-V, or similar). Maintain and optimize virtual machines, templates, and resource pools.
• Capacity Planning: Analyze usage trends and forecast future infrastructure needs, working closely with the Data Center Operations Manager.
• Security and Compliance: Enforce policies and implement safeguards to ensure infrastructure complies with all relevant standards and regulations.
• Maintain system security, including access controls, patch management, and vulnerability assessments.
• Support regular audits and risk assessments.
• Troubleshooting and Resolution: Diagnose and resolve technical issues promptly, minimizing downtime.
• Disaster Recovery & Backup: Develop, test, and manage disaster recovery and backup strategies.
• Documentation & Reporting: Maintain detailed records of configurations, resolutions and activities. Generate performance, changes and incident reports for reference and audits.
• Research and recommend emerging technologies for future infrastructure growth.
• Project Management: Participate in or lead projects related to data center upgrades, expansions, or relocations.
• To perform any other duties as may be assigned by the Director of the Department or the Data Center Operations Manager.
• Maintain System Uptime and Availability
• Incident Response and Technical Support
• Ensure successful Backup and Disaster Recovery
• Ensure continuous Infrastructure Maintenance and Monitoring
• Ensure system compliance with security policies and standards (e.g., access control, patch management, vulnerability scanning)
• Maintain System Documentation and Reporting

Qualifications and Experience

• Being a Rwandan by Nationality
• Bachelor degree in computer science (or) Information Technology (or) related field;
• Professional certifications such as: CompTIA Server+ or VMware or MCSA or Linux certificate;
• At least three (3+) years’ experience in a similar position;

Knowledge and Skills

• Solid understanding of servers, storage, networking, and virtualization technologies (e.g., VMware, Hyper-V)
• Experience with virtualization environment design
• Familiarity with operating systems such as Linux and Windows
• Knowledge of networking concepts (e.g., TCP/IP, routing, switching)
• Proven ability to troubleshoot and resolve complex system issues.
• Problem-Solving: Proven ability to troubleshoot and resolve technical issues efficiently.
• Attention to Detail: High accuracy in handling system configurations and documentation.
• Communication: Able to clearly explain technical issues and collaborate with internal and external stakeholders.
• Personal drive and effectiveness;
• Ability to constantly deliver quality and value;
• Troubleshooting of complex systems
• Strong customer focus;
• Strong work process orientation;
• Ability to utilize capacity and resources effectively.

Additional Information

Any supplementary information regarding the recruitment advertisement shall be obtained at Human Resource & Administration Department of Umwalimu SACCO at any time during the working hours: From 9:00 AM up to 6:00 PM starting from Monday to Friday.

• Data Center Management: Manage and maintain data center hardware including servers, storage systems, virtualization and networking equipment.
• Monitoring and Maintenance: Perform real-time monitoring and routine maintenance, install and upgrade system software, firmware, and hardware as required.
• Develop and document infrastructure designs, configurations, and operational procedures.
• Virtualization Environment Management: Design, deploy, and manage virtualization infrastructure (VMware ESXi, vSphere, Hyper-V, or similar). Maintain and optimize virtual machines, templates, and resource pools.
• Capacity Planning: Analyze usage trends and forecast future infrastructure needs, working closely with the Data Center Operations Manager.
• Security and Compliance: Enforce policies and implement safeguards to ensure infrastructure complies with all relevant standards and regulations.
• Maintain system security, including access controls, patch management, and vulnerability assessments.
• Support regular audits and risk assessments.
• Troubleshooting and Resolution: Diagnose and resolve technical issues promptly, minimizing downtime.
• Disaster Recovery & Backup: Develop, test, and manage disaster recovery and backup strategies.
• Documentation & Reporting: Maintain detailed records of configurations, resolutions and activities. Generate performance, changes and incident reports for reference and audits.
• Research and recommend emerging technologies for future infrastructure growth.
• Project Management: Participate in or lead projects related to data center upgrades, expansions, or relocations.
• To perform any other duties as may be assigned by the Director of the Department or the Data Center Operations Manager.
• Maintain System Uptime and Availability
• Incident Response and Technical Support
• Ensure successful Backup and Disaster Recovery
• Ensure continuous Infrastructure Maintenance and Monitoring
• Ensure system compliance with security policies and standards (e.g., access control, patch management, vulnerability scanning)
• Maintain System Documentation and Reporting

• Solid understanding of servers, storage, networking, and virtualization technologies (e.g., VMware, Hyper-V)
• Experience with virtualization environment design
• Familiarity with operating systems such as Linux and Windows
• Knowledge of networking concepts (e.g., TCP/IP, routing, switching)
• Proven ability to troubleshoot and resolve complex system issues.
• Problem-Solving: Proven ability to troubleshoot and resolve technical issues efficiently.
• Attention to Detail: High accuracy in handling system configurations and documentation.
• Communication: Able to clearly explain technical issues and collaborate with internal and external stakeholders.
• Personal drive and effectiveness;
• Ability to constantly deliver quality and value;
• Troubleshooting of complex systems
• Strong customer focus;
• Strong work process orientation;
• Ability to utilize capacity and resources effectively.

• Being a Rwandan by Nationality
• Bachelor degree in computer science (or) Information Technology (or) related field;
• Professional certifications such as: CompTIA Server+ or VMware or MCSA or Linux certificate;
• At least three (3+) years’ experience in a similar position;