Provision of Translation Service
Background: IPA is a research and policy Non-Governmental Organization (NGO) that discovers and promotes effective solutions to global poverty problems. IPA designs, rigorously evaluates and refines these solutions and their applications together with researchers and local decision makers, ensuring evidence is used to improve the lives of the world’s poor. Since being founded in 2002, IPA has worked with over 400 leading academics to conduct over 500 evaluations in 51 countries.
IPA Rwanda was established in 2013 and has multiple active projects spanning Education, Agriculture, Finance, and Health. IPA Rwanda predominantly implements randomized evaluations in collaboration with the academics, the Government of Rwanda and other development NGOs to evaluate the impact of new development concepts to help inform future government policy and development projects.

1. Introduction and Purpose
Purpose
Innovations for Poverty Action (IPA) is a research and policy non-profit that discovers and promotes effective solutions to global poverty problems. IPA brings together researchers and decision-makers to design, rigorously evaluate, and refine these solutions and their applications, ensuring that the evidence created is used to improve the lives of the world’s poor.
IPA Rwanda invites qualified offerors to submit proposals to offer translation service in support of IPA Rwanda projects implementation.

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Issuing Office
The Issuing Office and Contact Person noted in the above synopsis is the sole point of contact at IPA for purposes of this RFP. Any prospective offeror who fails to register their interest with this office assumes complete responsibility in the event that they do not receive direct communications (amendments, answers to questions, etc.) prior to the closing date.

Type of Award Anticipated
IPA anticipates awarding a Firm Fixed Price. This award type is subject to change during the course of negotiations.

General Instructions to Offerors
General Instructions
“Offeror”, “Subcontractor”, and/or “Bidder” means a firm proposing the work under this RFP. “Offer” and/or “Proposal” means the package of documents the firm submits to propose the work.
Offerors wishing to respond to this RFP must submit proposals, in English, in accordance with the following instructions. Offerors are required to review all instructions and specifications contained in this RFP. Failure to do so will be at the Offeror’s risk. If the solicitation is amended, then all terms and conditions not modified in the amendment shall remain unchanged.
Issuance of this RFP in no way obligates IPA to award a subcontract or purchase order. Offerors will not be reimbursed for any costs associated with the preparation or submission of their proposal. IPA shall in no case be responsible for liable for these costs.
Proposals are due no later than 5 pm, February 10,2022 to be submitted to IPA Rwanda email RWA_proposals@poverty-action.org. Late offers will be rejected except under extraordinary circumstances at IPA’s discretion.
The submission of a proposal to IPA in response to this RFP will constitute an offer and indicates the Offeror’s agreement to the terms and conditions in this RFP and any attachments hereto. IPA reserves the right not to evaluate a non-responsive or incomplete proposal.

Proposal Cover Letter
A cover letter shall be included with the proposal on the Offeror’s company letterhead with a duly authorized signature and company stamp/seal using the Proposal Cover Letter template (see Attachments) for the format. The cover letter shall include the following items:
• The Offeror will certify a validity period of 25 months for the prices provided. Acknowledge the solicitation amendments received.

1. Questions regarding the RFP
Each Offeror is responsible for reading and complying with the terms and conditions of this RFP. Requests for clarification or additional information must be submitted in writing via email or in writing to the Issuing Office as specified in the Synopsis above. No questions will be answered by phone. Any verbal information received from an IPA Rwanda employee or other entity shall not be considered as an official response to any question regarding this RFP.
Copies of questions and responses will be distributed in writing to all prospective bidders who are on record as having received this RFP after the submission date specified in the Synopsis above.

Instructions for the Preparation of Technical Proposals
Participation is open on equal terms to all-natural and legal persons working in the above-mentioned fields having legal authorizations to exercise the activity and any eligible natural, legal person or companies fulfilling the required conditions highlighted in this offer. The selection criteria that will be used to establish potential supplier are the follows:

Professional capacity of the offeror which show that:
• The translation firm should have a minimum of five (5) years of experience in technical translation in multiple sectors and various clients. Expertise with translation of texts on Education and social-economic development issues or related fields would be a definite asset. Client experience in translations for international non-governmental organizations or governments would be asset.
• Technical competencies and qualifications of proposed translators should be demonstrated, including CVs,
• Proven ability and capacity to deliver translations to meet tight deadlines, such as the flexibility to assign additional translators to complete a project on time. Translation firms should be familiar with the format and style used by the international organization.
• Review of translations prior to delivery should include checking of spelling and grammar, confirming technical accuracy, and verifying overall clarity and fluency in every applicable language. IPA Rwanda will also conduct such verification checks and may request corrections accordingly.
• Provide names and points of contact information for three (3) current references (include email address)
• Holds the legal documents to exercise the activity (RBD certificate, VAT certificate, and EBM machine)
• Complies with the general rules, regulations, and conditions of IPA Rwanda
• Ability to comply with required or proposed delivery or performance schedules.

Financially
• Having adequate financial resources to finance and perform the work or deliver goods or the ability to obtain financial resources without receiving advance funds from IPA.
• Respects the general rules and conditions of IPA, namely: the supplier must process orders based on a signed purchase order from IPA and accept payment after services delivery, by bank transfer
• Issuing for every payment IBM invoice and provide proof of filling (declaration) of Income tax
• Willing to accept to be paid for the consumed services in not more than 15 days after delivering a fully compliant invoice

Technical proposals shall include the following:
1. The proposal must show how the Offeror plans to complete the work and describe an approach that demonstrates the achievement of timely and acceptable performance of the work services Specified
For this RFP, IPA is in need of the services described in Attachment: Scope of Work.
1. instructions for the Preparation of Cost/Price Proposals
2. cost/Price Proposals
Provided in the Attachments section of this RFP is a template for the Price Schedule for firm-fixed price awards. For cost-reimbursable or time & material awards, the offeror shall provide a fully detailed budget. Offerors shall complete the template including as much detailed information as possible. Any required payment terms must be included in the cost proposal.
It is important to note that Value Added Tax (VAT) shall be included on a separate line. The Subcontractor is responsible for all applicable taxes and fees, as prescribed under the applicable laws for income, compensation, permits, licenses, and other taxes and fees due as required.
1. Basis of Award
2. Evaluation Criteria
Each proposal will be evaluated and scored against the evaluation criteria and evaluation sub-criteria, which are stated in the table below.
Evaluation criteria Evaluation Sub-criteria (if needed) Maximum Points
The evaluation of the eligibility and the conformity of the documents submitted as stated in article 5.3 of this offer assessment of the company profile, administration document, quality of work as well as the duration for delivering needed services since the reception of purchasing order 50 points
Cost The bidder must indicate both total prices including the taxes and excluding the taxes. 50 points
Total Points 100 points

• Noncompliance with the requirement of the tender may lead to automatic disqualification from farther evaluation. In addition, if any bidders do not prove they are legally compliant they will be disqualified from farther evaluation
• Any attempt to contact IPA or an IPA staff member to attempt to influence the outcome of the tender will not be accepted and will lead to automatic disqualification from further evaluation.
• All supplies indicated in the tender document will be covered by the unity price as given by the bidder.
1. Best Value Determination
IPA will review all proposals and make an award based on the eligibility and cost evaluation criteria stated above and select the offeror whose proposal provides the best value to IPA. IPA may also exclude an offer from consideration if it determines that an Offeror is "not responsible", i.e., that it does not have the management and financial capabilities required to perform the work required.
IPA may award to an Offeror without discussions. Therefore, the initial offer must contain the Offeror’s best price with best past performance proof.

1. Responsibility Determination
IPA will not enter into any type of agreement with an Offeror prior to ensuring the Offeror’s responsibility. When assessing an Offeror’s responsibility, the following factors are taken into consideration:
1. A Letter of Submission duly signed by the legal representative and stamped with full detail address indicating Country, Province, Sector, Cell, Village, street, E-mail, post office box number and bank account details.
2. The certified copy or original commercial register from RDB (showing that the owner is authorized to do the works under this RFQ with the experience of not less 5 years)
3. A certificate of non-receivable or receivable from the Rwandan Revenue Office (RRA) notified / online in color or original valid
4. A certificate of non-royalty or royalty towards the “Rwanda Social Security Board RSSB” notified or original valid
5. Proof of having registered EBM
6. Have a satisfactory past performance record proved by past performance certificates.
7. Client experience in translations for international non-governmental organizations and/or governments
The designated IPA staff will inspect from time to time the service requested to determine whether the activities are being performed in a satisfactory manner, and that all translated documents are of acceptable quality and standards. The subcontractor shall be responsible for any countermeasures or corrective action, within the scope of this RFP, which may be required by the IPA Country Director/Representative as a result of such inspection.

Compliance with Terms and Conditions
General Terms and Conditions
Offerors agree to comply with the general terms and conditions for an award resulting from this RFP. The selected Offeror shall comply with all Terms and Conditions listed in the accompanying Attachment.
1. Procurement Ethics
Neither payment nor preference shall be made by either the Offeror, or by any IPA staff, in an attempt to affect the results of the award. IPA treats all reports of possible fraud/abuse very seriously. Acts of fraud or corruption will not be tolerated, and IPA employees and/or subcontractors/grantees/vendors who engage in such activities will face serious consequences. Any such practice constitutes an unethical, illegal, and corrupt practice and either the Offeror or the IPA staff may report violations to the Toll-Free Ethics and Compliance Anonymous Hotline at +1 844 837 5445. IPA ensures anonymity and an unbiased, serious review and treatment of the information provided. Such practice may result in the cancellation of the procurement and disqualification of the Offeror’s participation in this, and future, procurements.
By submitting an offeror, Offerors certify that they have not/will not attempt to bribe or make any payments to IPA employees in return for preference, nor have any payments with Terrorists, or groups supporting Terrorists, been attempted.

Attachments
Scope of work and Services or Technical Specifications
In order to achieve our Vision and mission through the execution of our strategic plans of two main goals:
1. Create more high-quality evidence that answers questions of immediate importance to decision makers on the front line of development, and
2. Promote the use of better, evidence-based programs and policies, leading to improved opportunities for millions living in poverty, the following will be observed:
1. The timeframe for translations will be set by both Parties on case-by-case basis and will be defined in purchasing order.
2. The service order shall outline a clear scope of work and delivery timelines and
establish an IPA staff responsible for the follow-up for each assignment.
1. An email acknowledgement of receipt from the Translator to staff/responsible person identified by IPA is required once the material to be translated has been received by the Translator.
2. The Translator shall be responsible for ensuring that the translated text is complete and that all sections are translated including credit pages, copyright notices, headers,footers, disclaimers, footnotes, endnotes, back cover texts, etc.
3. The Translator shall ensure all translated material maintains the integrity of the
4. original text. If any translation is found to be misleading or to change the meaning of
5. the original text, the Translator will correct the text without any charge; and
6. The Translator shall ensure that the translated material is clearly presented.

Where applicable, the translated text should maintain a similar presentation, format and layout of the original text.
1. Proposal Cover Letter
[On Firm’s Letterhead]
<Insert date>

TO: Innovations for Poverty Action
Plot 1123, KK23/KK387, Kicukiro (IPA Rwanda office map).
We, the undersigned, provide the attached proposal in accordance with RFP No. 001/01/2022. issued on February 10, 2022. Our attached proposal is for the total price of (Sum in Words).
I certify a validity period of 2nyears for the prices provided in the attached Price Schedule/Bill of Quantities. Our proposal shall be binding upon us subject to the modifications resulting from any discussions.
We understand that IPA is not bound to accept any proposal it receives.
Yours sincerely,
Authorized Signature:
Name and Title of Signatory: Click here to enter text.
Name of Firm: Click here to enter text.
Address: Click here to enter text.
Telephone: Click here to enter text.
Email: Click here to enter text.
Company Seal/Stamp:
Price Schedule

Source document size
(In Pages) Delivery time / A4 page - assuming 200-300 words of text per page and standard graphic complexity Amount in RWF per page translated
Indicative
Turnaround English -Kinyarwanda Indicative
Turnaround Kinyarwada-English Engl -Kiny Kiny-Engl
➢ 20 pages or less
➢ 21 - 40 pages
➢ 41 – 80 pages
➢ 81 -120 pages
➢ 121 + pages
Suggested Payment terms:

Terms and Conditions
1. The Request for Proposal is not and shall not be considered an offer by IPA.
2. All responses must be received on or before the date and time indicated on the RFP.
3. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by respondent.
4. All awards will be subject to IPA contractual terms and conditions and contingent on the availability of donor funding.
5. IPA reserves the right to accept or reject any proposal or cancel the solicitation process at any time and shall have no liability to the proposing organizations submitting proposals for such rejection or cancellation of the request for proposals.
6. IPA reserves the right to accept all or part of the proposal when award is provided.
7. All information provided by IPA in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. IPA is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
8. IPA reserves the right to require any bidder to enter into a non-disclosure agreement.
9. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. All responses and supporting documentation shall become the property of IPA, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.

Done at Kigali on February 3, 2022
IPA Rwanda
Attachment
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