Summary
Date Posted: Wednesday, October 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
3 T24 Support
The job holder provides second-level user support for the T24 core banking system at both Branch and Head Office levels and ensures T24 availability and uptime.

Main Responsibilities:
• Manage day-to-day operation and support of the core banking T24
• Review fault/incident logs to ascertain and address all T24 issues.
• Ensure all faults/incidents are resolved within agreed SLAs and escalate all faults/incidents to the responsible party
• Review system environment and user requests with the sole objective of providing solutions.
• Conduct periodic checks on the T24 system to identify weaknesses and challenges and provide solutions.
• Coordinate data requested by Temenos Helpdesk for issues resolution
• Manage and monitor the processing and movement of transactional files from the various channels into and from T24 core banking system.

Educational qualifications & Work experience:
• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related field.
• 2+ years’ experience in T24 core banking system support and troubleshooting with strong Knowledge of T24 modules.
• Experience in T24 customization (VERSION, ENQUIRY, online services), COB

Skills critical to the role:
• Understanding of T24 modules
• T24 Core Banking Operations Knowledge
• Understanding of the UNIX operating environment is most preferable

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
All applications to be sent to recruitment@bpr.rw . Deadline for application; Tuesday, October 18, 2022, @ 5 PM E.A Time. For more details about BPR Bank Rwanda Plc, visit www.bpr.rw .

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