Summary
Date Posted: Saturday, July 29 2023, Base Salary: Not Disclosed

JOB DETAILS:
Role overview
The Student Services Coordinator is an integral and valued member of a growing team that is building robust systems to support an environment conducive to all students’ wellbeing at UGHE. S/he will work with a dynamic group of students of different cultural, education, religious, and national backgrounds to ensure sustainability and to develop and execute UGHE’s student offerings and services. S/he will collaboratively work with different departments in ensuring that each student has the tools and support for success personally, professionally, and academically. The coordinator will execute programs for students in the following areas:
1. Community engagement
2. Diversity, Equity, Inclusion, and Culture
3. Leadership development
4. Orientation
5. Recreation and leisure
6. Residential life
7. Student government
8. Wellness
9. International student services
The coordinator will interact with students, faculty, staff, and, on occasion, external partners at all levels, across time zones and cultures. S/he must be committed to engaging collaboratively with faculty and students to respond effectively and empathetically to all concerns in a timely manner.

Required knowledges, skills, abilities and attributes.
1. Good knowledge of the theory and practices of youth and child behavioral problems; good counseling skills; good interviewing skills; ability to deal with effectively with students with behavioral problems; ability to communicate effectively with students, staff professionals, parents and administrators and the ability to speak and write effectively.
2. Identifies and schedules programs beneficial to the students which are outside the traditional classroom setting.
1. Serve as the representative for student services in any events in which UGHE students are engaged and facilitate student engagement with other schools and universities.
2. Execute and support in the development of new programs and facilities related to student services and student experience, with deep attention to fostering an environment that enhances the students’ educational opportunities through an exceptional living and learning experience.
3. Promote and foster a student culture where diversity is honored and where students learn to respect differences, to take responsibility for their actions, and to exercise leadership and community engagement, while also ensuring that all students are supported according to the equity values at the core of UGHE’s mission.
4. Execute and process both formal and informal systems for receiving and addressing student feedback.
5. Report student feedback to the Manager of Admissions, Records, and Student Services, and ensure timely implementation of solutions.
6. Proactively identify and respond to any campus crises or emergencies related to students’ well-being.
7. Develop and execute Orientation activities with the support of the Student Services Assistant.
8. Ensure students are following residence life UGHE policies and procedures.
9. Report any misconduct or violations to residence life to UGHE administration.
10. Oversee the development of student leadership through their societies and clubs.
11. Oversee the publication of the student newsletter and magazine.
12. Develop opportunities that allow students to develop multiple skills through voluntary and free services on campus and in the community.
13. Work with the UGHE Student Council on a regular basis.
14. Ensures all student services and student support functions conform to UGHE policies and guidelines.

Qualifications
1. A degree in higher education, humanities, student services/affairs, counselling, social work, or any other related field.
2. A minimum of 2 years of experience in higher education, program administration, or counselling activities.
3. Experience in multicultural education, community engagement, and/or leadership development.
4. Demonstrated excellence in leadership and administrative skills.
5. A passion for providing and supporting an environment in which all students can thrive, and a deep commitment to the mission of the University as well as a vision for increased excellence in the student experience required.
6. Experience in project management and/or program creation, design, and implementation, particularly in a fast-paced, startup environment.
7. Proven ability to manage through crises with discretion and a sense of responsibility and respect for students, families, and the institution.
8. Strong communication skills and a proven ability to work with and represent the student experience to faculty, staff, alumni and other stakeholders.
9. Experience in a multicultural working environment required; experience working in low- and middle-income countries preferred.
10. Fluency in English required; Fluency in Kinyarwanda and/or French desired.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• NB: This position will require working beyond traditional hours.
• In addition to this application, applicants should provide: (1) curriculum vitae, (2) Undergraduate degree, (3) a cover letter discussing your interest in UGHE and relevant experience.
• Interested and qualified? Click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION